Workforce Admin Associate

Just Eat Takeaway.com is a leading global online delivery platform. Its tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

We are seeking a dedicated and detail-oriented professional to join our Workforce Admin team as a Workforce Admin Associate. In this role, you will play a critical role in supporting HR operational processes for various countries, including organisation management, worker data management, benefits registration and collection, global mobility, time management, leave of absences, and documentation management (creating, distributing, archiving), ensuring compliance with policies and regulations. Your meticulous attention to detail, strong organisational skills, and passion for HR will contribute to the success of our HR operations.

Key responsibilities

• Maintain accurate and up-to-date employee records in Workday for various countries, including org changes, promotions, leave registration, time registration, terminations, and other employment changes.
• Work closely with the People Service and Talent Acquisition teams to ensure a seamless handover of tasks and to provide employees with timely and accurate information related to HR administration processes and policies.
• Support benefits enrollment processes, including collecting and verifying employee benefit selections.
• Assist employees with global and country-specific benefits inquiries and provide basic information about available benefits.
• Collaborate with the payroll team to ensure accurate and timely processing of payroll information.
• Verify payroll data, track time-off requests, and address payroll-related inquiries.
• Assist in maintaining compliance with HR regulations and policies. Ensure that documentation, reporting, and record-keeping meet legal requirements.
• Contribute to HR projects and initiatives, such as process improvements, HR program implementations, and employee engagement activities.
• Respond to employee inquiries related to HR policies, procedures, and general HR matters. Provide exceptional customer service to employees seeking HR assistance.
• Support senior colleagues in performing data quality checks in Workday and assist with ad-hoc projects.

What you will bring to the team

• Experience in HR operations or a related role.
• Familiarity with HRIS systems and MS Office / Google Workspace applications.
• Strong attention to detail and organisational skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong problem-solving skills and a proactive approach.
• Collaborative team player with a customer service mindset.
• Basic understanding of HR regulations and compliance.
• English speaker. Proficiency in Dutch, Italian, Spanish, or French is a plus.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and celebrating every aspect of our JETers.