Host/Hostess

As a Host/Hostess at The Social Hub, you're the first smiling face our guests see, and the one who sets the tone for everything that follows. You’re a natural connector, welcoming everyone with warmth, managing the guest flow with grace, and keeping things running smoothly from entrance to table. Whether it’s handling reservations, coordinating with the service team, or remembering a regular’s favourite spot, your role is all about making people feel seen and valued.

You'll work closely with a dynamic team in a buzzing hospitality environment, where every day brings new faces and new energy. If you thrive in a fast-paced setting, love to meet people, and know how to keep cool under pressure, this is your moment to shine.

About The Social Hub

TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer, we offer more than a hotel environment, including student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, the company offers an international hospitality setting with growth ambitions.

What You’ll Do

• Greet every guest with a warm, genuine welcome and manage the entrance area with confidence
• Handle reservations across phone, email, and booking systems, including modifications and special requests
• Coordinate guest seating with the FOH and kitchen team to ensure a smooth, timely flow
• Monitor wait times and guest needs, offering thoughtful solutions when necessary
• Keep the host stand, menus, and entrance area neat and welcoming at all times
• Assist with service tasks like coat check, birthday setups, and light floor support during busy times
• Be the voice and vibe of the venue, informing guests about menus, specials, and upcoming events
• Share guest feedback and preferences with the team during briefings to enhance the experience

What You’ll Have

• At least 6 months experience in a guest-facing hospitality role, ideally in a restaurant or hotel
• Confidence using digital booking systems and managing guest queues
• A warm, polished presence that represents the tone and style of the venue
• Clear communication skills in person, on the phone, and via email
• Ability to stay calm and collected during peak hours and high-volume moments
• Team-first attitude, willing to jump in and support wherever needed
• Fluent in English; other languages are a bonus

What We Offer

• The opportunity to work at a dynamic, multi-national company
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe for you, your friends and family
• A wonderful workplace to call home, full of events, fun colleagues and benefits