Sr. Supply Chain Planner – PHF Category Europe (f/m/x)

HelloFresh is looking for a Sr. Supply Chain Planner to join the Supply Chain Operations team and help manage the weekly cycle of purchasing the ingredients that fill HelloFresh boxes.

As a Sr. Supply Chain Planner, you will independently oversee the end-to-end ordering process, from delivery scheduling and shortage management to driving improvements in supplier performance.

You will act as a primary point of contact for partners, ensuring that every shipment meets standards for quality and timing. Your day-to-day focus centres on hitting clear performance targets, specifically maintaining high OTIFIQ (On Time, In Full, In Quality) levels while actively working to reduce error rates and food waste. We are looking for a practical problem-solver who enjoys taking ownership of a fast-moving process and contributing to a more efficient, sustainable supply chain.

What you’ll do

• Portfolio Management: Oversee mid-long term purchase orders for European (multi-market) suppliers, ensuring all ingredients meet delivery timelines, quality standards and match the operational set-up.
• Operational Point of Contact: Serve as the primary link between suppliers and production, product and FSQA teams to coordinate all planning activities and operational matters, including enablement and performance tracking of new ingredients (planning frequency, errors & waste) as well as product substitution management.
• Relationship Development: Build and maintain collaborative, long-term partnerships with the supplier base through the onboarding process, supplier performance reviews, supplier visits and regular contact.
• Reporting: Own your KPIs and ensure that targets are met, perform root cause analysis and preventive actions, and present this in WBRs. You flag structural challenges and follow up with suppliers and internal teams to prevent situations from happening again.
• Order Accuracy: Monitor order flows closely to maintain high service levels and minimize discrepancies in the supply chain.
• Project Ownership: Initiate and manage larger-scale end-to-end projects, coordinating with internal and external stakeholders.
• Continuous Improvement: Identify and implement practical improvements to refine supply chain workflows and increase efficiency.

What you’ll bring

• Educational Background: Degree in Supply Chain, Business, or a related field.
• Professional Experience: 3–5 years of relevant experience, ideally within a fast-paced supply chain related field.
• Analytical Skills: Strong proficiency in Excel; you are comfortable using data to track performance and inform your decisions.
• Project Management: Proven track record in project management; Six Sigma Green Belt is an advantage.
• Agility: A quick learner who adapts easily to new processes and remains solution-oriented when priorities shift.
• Operational Rigour: Highly organised and detail-oriented, with a disciplined approach to managing complex ordering schedules.
• Proactivity: The ability to anticipate potential issues and react effectively to unexpected supply chain challenges.
• Communication: Fluency in English (written and spoken) and Dutch is an advantage.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences. So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the Benefits at Work platform for discounts on brands like Nike, Bol.com, and IKEA.
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with the hybrid setup (50% office, 50% remote), plus a €2.45 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with the "Learning Never Stops" mindset: access internal and external opportunities, and join the cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.