Software Implementation Consultant

At Dyflexis, we help millions of employees worldwide with our workforce management software. From the bakery around the corner to international hotel and retail chains. The software is powerful, customer questions are diverse, and no two days are the same. You'll get to know the product inside out and contribute to something that's growing rapidly in more than 20 other countries.

We work in a fast-paced environment with short communication lines. There are no unnecessary meetings and no politics.

Our focus is ownership, clear communication, and getting things done together. We move quickly, learn by doing, and continuously improve how we support our customers. In this role, you're the bridge between a signed contract and a customer who actually understands our software, running multiple implementations at once across retail, hospitality, and logistics.

This is what you'll do

You'll lead multiple implementation projects at the same time. You work in a structured, PRINCE2-minded way, but you know when to be pragmatic instead. You're our customers' first point of contact for onboarding once the deal is signed.

You analyse the customer's situation from the ground up: what's the real question, how are their workflows set up, and which stakeholders need to be involved. From there, you build a realistic project plan based on PRINCE2 principles and keep it on track through every phase, even when the situation shifts along the way.

• Run smaller projects independently, and team up with a colleague on the bigger ones
• Deliver training to system administrators and end users, explaining complex functionality in a way every audience understands
• Visit customers on-site when it benefits the project, representing Dyflexis in a way that fits who we are
• Manage stakeholders across the business, from MKB directors to enterprise IT departments
• Help shape how the implementation team can work smarter, faster, and more effectively

This is what you'll need

• 3+ years of experience in an implementation, project, or consultancy role, ideally in a SaaS or B2B environment
• Demonstrable project management experience, ideally with PRINCE2 or a similar structured methodology
• You know how to manage multiple ongoing projects without losing overview or quality
• Clear, confident communication, whether you're at the table with a director or training end users
• Technically quick to pick things up: you don't need to code, but you learn new tools fast and explain them even faster
• Fluent in Dutch and English (C1 level), spoken and written
• Curious about the customer, the product, internal developments, and how things can be better
• You take ownership and don't wait around. You act.
• Comfortable representing Dyflexis, at the office and on-site with clients

What you'll get

At Dyflexis, you'll be part of an ambitious, energetic, and customer-focused team. We offer:

• Personal development budget to level up your skills.
• 25 vacation days + your birthday off in exchange for cake.
• An in-house chef surprising you daily with fresh lunch.
• The best parties, drinks & trips (Winter sports, Ibiza & more).
• Membership at ARJ Training boxing gym (home of champion Tarik & Levi Rigters).
• Solid pension plan & 8% holiday allowance.
• Buy or sell vacation days - you decide.
• Travel allowance and WFH compensation.
• Friday chair massages to kick off your weekend.