Dev Ops Engineer C Back-end engineer Conversational AI

Build robust backend services that enable AI agents to deliver meaningful, secure, and explainable customer interactions. As a (Senior) Back-end Engineer Conversational AI, you design integrations that connect AI agents with core banking systems, ensuring context-aware conversations and smooth orchestration across services in a complex enterprise environment.

Impact

You contribute to AI-driven customer interactions for more than 8 million customers, working on scalable backend services that power conversational banking.

Examples for Practices

• Deliver AI-powered backend services that provide customers with real-time financial insights and explanations.
• Improve agent-to-agent integrations that allow conversational solutions to collaborate with other services securely.
• Strengthen backend reliability by designing scalable and observable services for unpredictable conversational workloads.

Top 3 responsibilities

• Design and implement scalable backend architectures that support AI-driven conversational workflows across multiple banking domains.
• Integrate AI agents with internal services using secure APIs, event-driven patterns, and reliable context propagation mechanisms.
• Safeguard performance, security, and observability of backend systems supporting customer-facing conversational solutions.

You work within the Digital & Customer Interaction area, contributing to conversational solutions that enhance customer experience across channels. You collaborate closely with engineers, analysts, designers, and data specialists to deliver end-to-end AI capabilities.

You & Your Talent

• 5+ years of experience in backend software engineering within complex, production-grade environments.
• Proven experience integrating AI or LLM-based components into backend systems, including context management and orchestration.
• Strong experience with Python and Java in enterprise-scale applications.
• Solid knowledge of distributed systems, REST APIs, and event-driven architectures.
• Experience with AI-agent architectures such as tool invocation and conversation state management.
• Strong ownership mindset and ability to make architectural trade-offs.
• Customer-focused attitude with understanding of explainability and trust in financial services.
• Analytical thinking combined with problem-solving skills.
• Proactive collaboration skills in multidisciplinary teams.

This is what we offer you

• Gross monthly salary between EUR 5,030 and EUR 7,183 (scale 09) for a 36-hour work week.
• A thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• EUR 1,400 development budget per year for your growth and development.
• A balance between home and office work (possible for most roles).
• Decide for yourself the amount of your personal contribution.

At Rabobank, your development and that of society go hand in hand. This is reflected in a personal development budget, a hybrid working environment, and a healthy balance between work and home.