Product & Technology Operations Manager - fixed term (f/m/d)

Product & Technology Operations Manager - fixed term (f/m/d)

Purpose of Position

As a Product & Technology Operations Manager, you will drive operational excellence to deliver innovation. With a focus on optimizing workflows, enhancing cross-functional collaboration, and amplifying release communication, you will ensure teams are equipped with the right tools and processes to deliver impactful products efficiently. By sharing compelling progress updates on product and tech deliverables, you'll foster a culture of pride and accomplishment.

Please note this role is a maternity cover, with a fixed-term contract until 31 July 2027.

What you'll be responsible for:

• Enhance Operational Efficiency: Evaluate and refine processes across the operating model to improve efficiency, collaboration, and scalability.
• Measure and Improve Ways of Working: Track key indicators of team effectiveness and use them to identify opportunities for improvement.
• Enable Cross-Functional Collaboration: Facilitate workshops, discussions, and collaborative problem-solving sessions to address cross-departmental challenges.
• Deliver Release Communication: Ensure clear and consistent communication of roadmap updates, release plans, and key initiatives across teams.
• Support Team Coordination: Act as the central coordination point for internal communication and cross-functional projects within the Product & Technology organisation.
• Build Ground-Level Relationships: Develop working relationships with team members and stakeholders to understand context and surface issues early.

Your skills:

• 2+ years of experience in operations, program management, or a related role.
• Proven track record of driving improvements in ways of working and communication strategies within a global or cross-functional environment.
• Familiarity with product development lifecycles, especially in SaaS or tech-driven organisations.
• Experience identifying and implementing process improvements within a team or operating model.
• Some exposure to coaching or mentoring others on best practices.
• Operational Excellence: Demonstrated ability to streamline workflows and implement scalable processes.
• Ability to spot patterns and connect dots across teams and processes, rather than treating issues in isolation.
• Outstanding communication skills, with the ability to tailor messages to diverse audiences and articulate complex concepts clearly.
• Strong facilitation skills with the ability to lead discussions, workshops, and cross-functional initiatives.
• Proficiency in using data and analytics to inform and optimize processes.

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
• We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.