Quantitative Business Analyst (Data Science / AI)

Join Sendcloud in Eindhoven as part of the Business Intelligence & Automation team, turning operational data into AI-powered improvements in forecasting, pricing, and automation for real business impact. 🔥

Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies, helping them ship smarter and grow faster. Inside the Business Intelligence & Automation team, data is used to make operations smarter — from forecasting and pricing to automations that take repetitive work off people's plates. This is a place to learn fast: turning messy operational data into decisions leaders actually act on, and getting hands-on with where AI can create real business impact. Start small, prove the value, and watch projects earn the right to grow.

The Role

As a Quantitative Business Analyst in the Business Intelligence & Automation team, you turn operational data into actionable solutions that improve processes and customer experience.

• Own projects end to end across forecasting, pricing, advanced analytics, automation, and dashboarding — from first question to delivered insight.
• Go beyond the metrics people ask for by proactively digging into the data to surface ideas that benefit the operation.
• Explore practical ways to apply AI and automation — smart automations, LLMs to speed up internal processes — to take manual, repetitive work off people's plates.

What you'll do

• Turn data into business value by building actionable solutions grounded in a real understanding of how the operation works.
• Own your projects end to end, with fast execution and quick iteration that lets each one earn the right to grow by proving its impact.
• Dig proactively into the data to spot opportunities across forecasting, pricing, advanced analytics, and automation — not just answer the questions handed to you.
• Apply AI pragmatically to real business problems: smart automations, LLM-assisted internal workflows, and other practical uses that save time.
• Build and maintain dashboards that make key operational metrics clear and usable for stakeholders across the company.
• Translate technical ideas into insight through strong communication and presentation, so teams outside data can act on what you find.

What you bring to the table

Personally

• You're naturally curious — you don't just see numbers in a dataset, you see opportunities.
• You take an entrepreneurial approach, owning your projects and getting genuinely excited about making an impact on the business.
• You're eager to spot where AI and automation can create real business impact, and motivated to keep developing your skills while staying focused on solving real problems.

Professionally

• A master's degree in Econometrics, Mathematics, Data Science, or another quantitative field.
• 2+ years of working experience with excellent analytical skills.
• Proficiency in programming languages such as Python or R, and comfortable working with databases (e.g. SQL).
• Experience working with APIs.
• Fluent in verbal and written English.
• Based within travel distance of Eindhoven (e.g. Eindhoven, Tilburg, Den Bosch, Weert).
• Experience writing excellent prompts, Claude skills, or similar is a strong plus. Deep machine learning expertise is not required — AI is used pragmatically rather than building models from scratch.
• Nice-to-have: extra-curricular activities, cool tech hobby projects, or entrepreneurial endeavours.

Our Values

• 💩 No bullshit: Big egos suck. Be open, honest and transparent. Share your mistakes openly and learn from them. Don't just talk about problems, solve them.
• 🎯 Grow & win: Be highly curious, adaptable & proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in growth, so growth is invested in you.
• 🎠 Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you're the good kind of crazy. Sendcloud is an adventure, not a corporate maze, enjoy the ride.

Benefits

🧠 Brain Benefits — €2,000 learning budget · Courses, certifications & conferences · Growth in an international team

🌴 Time Benefits — 28 days of paid vacations per year · Extra day off on your birthday · Swap public holidays for meaningful ones

✈️ Sabbatical Benefits — 4 weeks fully paid every 3 years

🏡 Home Benefits — Flexible hybrid model (3+ days/week in office) · €500 home office budget

💪 Body Benefits — Company gym · Free lunch every Monday · Fresh fruit · Barista coffee

🚌 Travel Benefits — Monthly commuting allowance

🪑 Future Benefits — Pension scheme · Employee discount programs

🐾 Vibe Benefits — Dog-friendly office · After-hours drinks at the Sendcloud Bar