Account Manager Financial Services

As a Medior Account Manager in Financial Services at Capgemini Group in the Netherlands, you will support the growth of client relationships within the financial sector, with a strong focus on one of the largest banks in the Netherlands.

You will work closely with senior account leadership, delivery teams, and internal practices to identify opportunities, coordinate staffing and solution requests, and help ensure a professional client experience.

Job Description

Responsibilities

• Build and maintain day-to-day relationships with client stakeholders in the identified Field of Play (FOP).
• Develop a good understanding of client needs, challenges, and priorities, and involve the right Capgemini colleagues where needed.
• Support the identification and qualification of sales opportunities within existing accounts, ranging from individual consultant requests to smaller solution opportunities.
• Collaborate with internal Capgemini practice teams to shape relevant responses.
• Contribute to account plans and sales activities under guidance of senior sales and delivery leadership.
• Translate agreed priorities into practical actions and follow-up.
• Stay close to client developments, open requests, and internal pipeline discussions to spot potential opportunities early.
• Work with the wider account team to ensure a coordinated approach.
• Help strengthen client satisfaction by following up on requests, connecting the right people, and ensuring clear communication.
• Act as a reliable point of contact for day-to-day account topics.
• Support commercial processes such as proposals, extensions, contract follow-up, and internal approvals.
• Work with legal, CCM, SalesOps, and senior account leadership where required.
• Maintain accurate account, pipeline, booking, and opportunity information.
• Support timely reporting and help identify where follow-up is needed.
• Work closely with delivery teams, staffing, solution architects, and internal practices to coordinate requests and support the preparation of clear client responses.

Requirements

• Bachelor’s or master’s degree in business, Marketing, IT, Engineering, or a related field.
• Around 3–5 years of relevant experience in sales, account management, recruitment, staffing, consulting, or client-facing roles, preferably within IT consultancy or Financial Services.
• Good interest in, and basic understanding of, the Financial Services industry in the Netherlands.
• Familiarity with IT services, sourcing, consulting, or staffing is a plus.
• Strong communication in Dutch and English is required, along with stakeholder management and interpersonal skills.
• Able to build trust with clients and colleagues, while knowing when to involve senior colleagues for guidance or escalation.
• A proactive and structured mindset with the drive to contribute to revenue, bookings, and client satisfaction targets.
• Comfortable working in a fast-paced environment with multiple stakeholders and deadlines.

If you are a commercially minded professional with a passion for people, client relationships, and IT services in Financial Services, this role offers the opportunity to grow your account management career with Capgemini Group in the Netherlands.

Your home base at Capgemini

• Capgemini Financial Services combines the scale of a large organization with teams that remain highly connected, collaborative, and supportive.
• As demand continues to grow, we are looking to welcome a new colleague to help strengthen our client relationships and accelerate our growth ambitions within Financial Services.
• You will join a team that values ownership, teamwork, and continuous development. The expectations are high, but so is the support. Whether it's collaborating on client opportunities, learning from experienced colleagues, or joining social and networking events, you'll find an environment where you can thrive both professionally and personally.

Benefits

• An appropriate salary and indefinite contract.
• A wide range of training courses that fit your role and your further development.
• 26 vacation days, with the option to buy extra days.
• A pension for which the employer's share is paid in full and the choice to supplement it yourself.
• Work from anywhere with connectivity and a working from home allowance.
• A fast laptop and a SIM card that you can also use privately.
• A lease car, NS business card, or payment of your travel allowance.

Why this job is a good fit for you

• You enjoy building relationships, creating opportunities, and making an impact on both clients and colleagues.
• You're ambitious, eager to learn, and motivated by commercial success. At the same time, you understand the importance of teamwork and know how to bring people together around a common goal.
• If you're looking for a role where you can develop your sales and account management career while working with leading Financial Services organizations, we'd love to hear from you.