PD and Staffing Manager

Description & Requirements

Job summary

Key member of the Staffing/PD team, responsible for Staffing and Professional Development for assigned consulting peer groups in Amsterdam. Take full ownership of maintaining up-to-date staffing records and staffing reporting across levels. Provide support to Talent Senior Director and HRVP as well as peer group leads on the planning and ongoing improvement of class programmes. Oversee and be the key contact for your cohorts regarding flex options including transfers, externships, LOA, MBA, etc. Serve as an advisor and sounding board to the leadership team on team and people issues. Drive and / or provide support to projects in the Talent space.

Essential functions

Staffing

• Coordinate with case team leadership to understand staffing needs for specific practices / capabilities, including nature of assignments and staffing requirements, and oversee staffing of teams to projects based on understanding of client, office and individual needs
• Work with Talent and office leadership to ensure staffing decisions optimize tradeoffs among client service, consultant growth and retention, and utilization / Bain business needs
• Work with Warsaw GBS to ensure current capacity at the relevant Consulting level is up to date and accurate, including monthly reporting and approval of holiday
• Track and support the sustainability of case teams by case check-ins, CTSU / hours red flag ID and intervention
• Work with peers across the global / regional system to ensure clients are served and support global / regional cases requiring local team or team members as required

Program Management

• Track consultants with performance issues and identify appropriate staffing
• Develop one-on-one relationships with individuals within your Class. Regularly meet with each to discuss their career development, goals, objectives and interests. Provide guidance and mentoring on career management
• Act as their point person for all leave and flex option requests. Seek eligibility advice from HR specialists and present for approval by Talent Senior Director
• Support PD advisors and Promotion Guardians to shepherd people in the promotion window, e.g. develop materials, complete due diligence as required
• Manage professional development of your Class. Review all case end and bi-annual PD reviews to ensure quality feedback and clear messaging
• Work closely with Peer group leads to hold regular class meetings and trainings; invite relevant parties to ensure your Class are provided relevant content pertaining to their careers
• Partner with HR on performance management, employee relations, and other issues related to employment law and policy matters
• Partner with HR Specialist on transfer process and flex options
• Support individuals within your class as they go through key moments of truth; this involves seeking advice from Talent Senior Director and / or HR team to ensure employee needs are delivered and business risk is reduced
• Participate in the development and recommendation of operating policy and procedural improvements for Consulting staff and Talent team

Projects

• Drive and / or provide support to projects in Talent management, e.g. WWES initiatives, PD, etc.

Qualifications

Education

Bachelor's Degree

Focus in human resources or in a business related discipline or comparable related professional experience

Work Experience

5-7 years

Comprehensive knowledge of all functional areas of Human Resources typically gained through Human Resource, professional development and/or staffing experience

Former professional services firm professional who has moved out of consulting or banking, with subsequent professional development experience, is an advantage, or an individual who has performed a similar role in another consultancy firm

Experience in a professional services environment is highly desirable

Knowledge, Skills and Abilities

• Ability to interact with employees at all levels, in a fast paced environment, under pressure, while remaining flexible, proactive, resourceful, efficient and professional
• Outstanding written/verbal communication skills, strong customer service skills; ability to work independently and as an integral member of various teams
• Sound commercial acumen and business judgement
• Demonstrated experience acting as a trusted advisor to management
• Demonstrated experience resolving employee relations issues
• Strong analytical skills; ability to use data to generate insights and recommend actions
• Comprehensive knowledge of Microsoft Office Suite
• Ability to maintain strict confidentiality
• Deep knowledge of Bain & Company, Inc. and the roles of ACs, Consultants and Managers
• Ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously

About the Company

Bain & Company is a global consultancy.