Senior Manager, Commercial Strategy & Enterprise Offering - Unified Commerce

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role

As the Senior Manager, Commercial Strategy & Enterprise Offering – Unified Commerce, you will own Adyen’s end-to-end offering for global and domestic omnichannel enterprise customers such as H&M or Joe & the Juice. This role is global in scope and entails both the defining of the long-term vision and strategic direction in partnership with the product organisation, as well as the commercialization and go-to-market of the offering and underlying products. Sitting in the Global Commercial Strategy team - at the direct intersection of Product and Commercial - you will act as the strategic bridge advocating for our customers' online checkout, in-store, hardware, shopper experience and loyalty needs across multiple industries. Your primary goal is to drive net revenue growth for your segment through strategic expansion, differentiation, and deep product adoption.

What you will do

1. Offering Differentiation & Commercialization

• Strategic Packaging & Narrative: Define the long- and short-term commercial value proposition ("what we sell, to whom, and why"). Package, bundle, and scale Adyen's Enterprise Offering across verticals and regions.
• Future-Proofing & Readiness: Anticipate market and regulatory shifts to evolve your offering, ensuring all products meet strict readiness levels and customer expectations before scaling.

2. Customer Insights & Product Prioritization

• Voice of the Customer: Build direct customer relationships to inform strategy, trade-off decisions, and GTM execution. Identify cross-segment/market/industry patterns in customer feedback and translate them into clear, data-driven recommendations.
• Roadmap Partnership: Partner closely with Product Leadership to inform roadmap priorities, run commercial discovery to incubate early innovations, and ensure development drives tangible value creation.

3. Go-to-Market (GTM) & Commercial Enablement

• GTM Execution & Adoption: Own the ultimate market adoption of your offering. Drive end-to-end commercialization and GTM execution; lead product deep-dives and vision-selling with key customers.
• Global Enablement & Alignment: Collaborate with Vertical and regional commercial teams, Product Marketing and Commercial Academy & Enablement to ensure global commercial teams are fully equipped on specific segment and vertical needs and have a clear and compelling offering to position and sell.

Who you are

• 12+ years of experience spanning commercial, strategy, and product roles. (Note: experience in (in-person) payments is a strict requirement).
• Customer success is your north star. You are highly motivated by direct customer interactions and comfortable owning the commercial success of a specific segment, not shying away from details and complexity of the product offering to unlock this success.
• You thrive between Product and Commercial. You can synthesize large amounts of fragmented, global feedback and market nuances into structured, actionable insights and translate technical capabilities into clear, compelling commercial narratives.
• You are a strategic thinker.
• You are adept at driving cross-functional alignment and influencing decisions without direct authority.
• You navigate ambiguity and simplify complexity with ease and thrive in a fast-paced, results-oriented environment.