Fulfilment Site Lead

As FC Lead, your mission is to build a high-performance, customer-first culture by enabling your team and creating a great place to work. You own site performance across safety, quality, and cost, with a driving excellence through 6S standards and Lean programs. By prioritizing leadership coaching and internal team development, you deliver sustainable, reliable results that consistently exceed customer expectations.

Tricks of the trade

• Take responsibility for site performance on a weekly, period, and annual basis, meeting safety, quality, and operational KPIs.
• Create a high-performance environment where teams are supported, motivated, and accountable.
• Guide and coach Operations Managers and Supervisors to strengthen leadership quality across the site.
• Deliver results on retention, perfect deliveries, delivery capacity, UPH, cost, and operational standards.
• Handle critical incidents, manage escalations, and ensure smooth operational planning and continuity.
• Primary contact for the FC People Partner with direct accountability for complex HR cases; work with external stakeholders and authorities as required.

What you'll bring

• Bachelor’s or Master’s degree in a relevant field
• 6+ years of operations experience, including large multi-shift teams
• Familiarity with a fast-paced environment
• Proven ability to lead, coach, and build high-performing teams
• Experience driving Lean and continuous improvement initiatives
• Proven ability to deliver results through KPIs and operational standards
• Strong problem-solving and decision-making skills, including managing critical incidents
• Fluent in English and Dutch

Picnic perks

You'll receive a competitive compensation package, including:

• 25 vacation days per year to recharge your batteries
• The option to lease a car
• Freshly prepared, healthy breakfast, lunches (and dinner at the FC), as well as snacks and drinks available at all Picnic locations
• A flexible company pension plan called “Doenpensioen” at a.s.r.
• Picnic laptop and smartphone
• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact
• The chance to work in an international environment with motivated team members and legendary company events
• Many internal learning and development possibilities as well as professional soft skill and leadership trainings at a specialized external party