Contract Manager IT

Manage bol's high-value IT contracts and vendor relationships to maximize value and minimize risk

How do you make our customers happy?

At bol, everything we do starts with the customer. While you might not speak to them directly, your work behind the scenes is vital. By securing reliable, high-performing IT partners and cutting-edge cloud infrastructure, you ensure our platform remains fast, secure, and always online. The cost savings you negotiate allow us to keep reinvesting in better, more affordable services, creating a seamless shopping and selling experience for millions of people.

The biggest challenge

At bol, we move fast and work in an agile environment. The Vendor Management Office is an evolving capability, which means your biggest hurdle will be introducing structured contract governance and long-term risk processes without slowing down our tech teams. You will need to build deep trust, demonstrate the commercial value of procurement early on, and masterfully align stakeholders across Tech, Legal, and Finance who often have completely different priorities.

This is what you'll do

As a Contract Manager IT, you ensure bol gets maximum value from its IT vendors and strategic partners. You are responsible for the complete contract lifecycle, from sourcing and negotiations to vendor performance management, cost optimization, risk mitigation, and compliance.

You manage a portfolio of IT suppliers and work closely with stakeholders across Tech, Finance, Legal, Security, Procurement, and Business teams. Your focus extends beyond contracts alone: you make sure our vendor ecosystem actively contributes to bol's strategic objectives.

• Leading sourcing initiatives from business requirement through contract signature.
• Negotiating commercial agreements, pricing, and service levels.
• Managing IT contracts throughout their lifecycle.
• Driving vendor performance reviews and governance processes.
• Identifying cost-saving and optimization opportunities.
• Managing contractual, operational, and compliance risks.
• Helping build and mature bol's Vendor Management Office.
• Advising stakeholders on supplier strategy and contract-related decisions.

Why you can make a difference

You have the unique ability to speak both the language of business and the language of technology. Instead of just treating contracts as paperwork, you look at them as strategic tools to drive innovation. Your proactive ownership and analytical mindset allow you to spot hidden risks and cost-saving opportunities that others miss. Because you thrive in a matrix organization, you can comfortably guide diverse teams toward shared goals, turning fragmented supplier relationships into a powerful, high-performing ecosystem.

3 reasons why this is for you

You enjoy influencing strategic decisions

The contracts and partnerships you manage have direct impact on millions of euros in technology investments and on the continuity of critical business services.

You combine commercial thinking with governance

You know how to negotiate and build vendor relationships while maintaining a strong focus on compliance, risk management, and long-term value creation.

You like building something new

Vendor Management at bol is evolving rapidly. You'll have the opportunity to shape processes, standards, and ways of working that will impact the organization for years to come.

When this role is not for you

You prefer fully established corporate blueprints

The department is evolving. If you need rigid structures and predictable, pre-made processes, you won't enjoy this phase.

You want a heads-down, transactional role

This requires heavy cross-functional collaboration. If you prefer to work in a silo just signing papers without managing complex relationships, this isn't for you.

You prefer low-stakes environments

You will handle high-value tech portfolios. If carrying major financial and operational accountability stresses you out, this role isn't a fit.

Where you'll be working

You'll become part of the Vendor Management Office within Business Platform.

This is a relatively new capability within bol, focused on professionalizing the way we manage vendors, contracts, and supplier relationships across the organization. Our ambition is to create a centralized approach that provides better control over spend, risk, compliance, and strategic partnerships.

You'll collaborate with engineers, architects, managers, legal specialists, security experts, and finance professionals, giving you visibility and influence across the company.

Perks of having a blue heart

• 29 days to recharge
• Travel costs: Public transport, car, parking and charging covered
• Pension plan: 75% premium covered
• Annual bonus based on sustainability goals