Manager Risk Management

Opportunity at adidas

Purpose & Overall Relevance for the Organization

Ecommerce has seen tremendous growth over the last years and is fully on track to continue achieving its targets. A key lever to enable the future growth plans are excellent operational processes. In this role, you will be the key driver in investigating vulnerabilities within our ecommerce services and define the necessary controls to mitigate risks. Your aim is to create a best-in-class risk mitigation landscape. You get energy from identifying and mitigating opportunist patterns in an early stage, because you know it has a net-positive impact on revenue.

Key Responsibilities

• Support and execute the European ecommerce risk management strategy
• Assess the existing ecommerce system and process landscape to identify current and emerging vulnerabilities and fraud trends, analyze impact, and prioritize improvements
• Prepare and maintain management reporting on ecommerce loss and profitability metrics
• Represent market demand for risk management with Global Product Ownership, IT

Solutions and Analytics

• Drive prioritization and implementation to achieve maximum business impact
• Assist in the optimization and rollout for new consumer-focused self-service processes to ensure best fit for business need and fraud protection
• Establish innovative market trends and the latest technological developments
• Responsible for budget management of all external anti-fraud service providers
• Be the ecommerce center of excellence in Europe for risk management and fraud prevention

Key Relationships

• Global Digital Commerce (Product Ownership) and Tech
• Global Payment and Risk Management
• Digital and Payment Analytics
• Legal and Finance
• Internal Controls and Revenue Protection
• Consumer Service

Knowledge, Skills and Abilities

• Deep understanding of anti-fraud platforms and interfaces
• Deep understanding of ecommerce finance
• Strong project management skillset
• Extensive analytical skills
• Proven negotiation skills
• Highly developed interpersonal and communication skills
• Ability to construct business reports based on complex risk mitigation topics
• Fluent in English, spoken and written

Requisite Education and Experience / Minimum Qualifications

• University degree in statistics, mathematics, finance, business administration, economics, information technology or similar discipline
• 5 years of experience in an online consumer-facing high-transaction environment
• At least 2 years of experience in ecommerce Payment or Risk Management

Our culture

At adidas, we foster the athlete’s mindset through a set of behaviors that are at the core of our company culture. This is how we win while playing fair.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.