dCommerce Data, Tech & Experience Manager BNL

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The digital Commerce channel is rapidly changing and to keep pace with the continuous developments in tools & tech and to make sure shopper data is unlocked and translated to provide data driven insights, the dComm Data, Tech & Experience Manager role in BNL is installed. You play a critical role in unlocking online shopper data and implementing digital commerce tools to increase the overall digital shopper experience and enable our BNL future growth ambition for the channel.

How you will contribute

You will:

• Partner and collaborate effectively across functional teams in BNL to understand and identify business challenges and develop and/or implement solutions to enable our future growth ambition
• Shape BNL plan to increase dComm insights, standardize tools/reporting and processes
• Partner with MEU dComm team and our suppliers of data & tools to deploy selected tools and data in BNL and leverage best practices
• Apply new dComm technologies to the BNL market
• Lead KPI management by tracking dComm key results like revenue, marketshare, digital shelf & digital retail media
• Building BNL dComm data / tech and experience capabilities
• All in order to deliver our annual targets and build capabilities for future success

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Master's degree in a relevant domain
• 2-3 years of relevant working experience (data analytics, tech, ecommerce)
• Experience in digital commerce environment (shopper data, digital shelf, digital retail media, agentic commerce)
• Proficient in Excel (expert level), Power BI, Nielsen, customer tools, digital shelf tools
• Strong analytical skills and ability to connect the dots
• Passion for online shopper experience / digital commerce
• Business acumen, strong drive for results and ability to get things done
• Ability to handle complex business challenges and projects
• Pro active team player
• Fluent English / Dutch, French is a plus

More about this role

What you need to know about this position:

You will report to the dComm Lead Benelux. You will work closely together with:

• BNL dComm team & MEU dComm team
• Shopper marketing teams in Belgium & The Netherlands
• Key suppliers of data and (existing & new) tools

What extra ingredients you will bring:

• A future-focused mindset, demonstrating curiosity about industry trends, digital solutions and innovation for consumers
• The courage and resilience to hold an alternative point of view and influence stakeholders effectively

Education / Certifications:

• Master's degree in a relevant domain (e.g., Data Analytics, Digital Marketing, E-commerce, Business)

Job specific requirements:

• 2-3 years of relevant working experience in data analytics, tech, or ecommerce
• Experience in digital commerce environment (shopper data, digital shelf, digital retail media, agentic commerce)
• Proficient in Excel (expert level), Power BI, Nielsen, customer tools, digital shelf tools

No Relocation support available