Junior Project Manager

By joining our team, you will be part of the Operations department. This department is responsible for the day-to-day activities for the build, assembly, installation and acceptance of our machines. On a daily basis, you will have multi-departmental contact to smooth our operations. The majority of your role will focus on assisting the service department in executing after-sales-oriented projects, and secondarily supporting the operations department with their projects.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

Secure Issuance (SI):

Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software.

As our Junior Project Manager, you’ll support HID’s success by:

• Being the ambassador for customers during each phase of the project, from sales to delivery
• Simultaneously running various projects in different phases and for different customers
• Managing relationships with customers and visiting them 6–10 times per year, depending on the projects
• Reaching agreement regarding technical requirements
• Defining budget and project plans and setting priorities based on the schedule
• Steering the project team towards successful project realization by communicating with relevant internal and external stakeholders and paying attention to their needs and schedule
• Presenting progress, technical and commercial updates during project meetings to both management and the project team
• Supporting the sales and service team with the commercial and technical preparations of projects
• Advising Operations, Service and Project Management on improvements to ways of working

Your Experience and Background include:

• Higher educational degree in technical studies
• Minimum of 2–5 years of working experience in managing customer projects
• Strong communication and planning skills
• Being a connector and result-driven
• Written and/or spoken English and/or Dutch are a plus
• Experience with international customers and machine installation or upgrades on location is a plus
• Able to work with software tools such as JIRA / ISAH (ERP systems)

What we can offer you:

• A vibrant, welcoming and inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• The opportunity to be part of a global organization pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds