Senior /Principal Product Manager – Search Experience (m/f/d)

About the role:

At Redcare Pharmacy, Europe’s No.1 e-pharmacy, this role focuses on shaping the search experience for millions of customers in a health context where accuracy and usability are especially important.

Search is the primary way millions of customers find what they need at Redcare — and in a health context, getting it right is uniquely complex and impactful. In this role, you will own the end-to-end search experience, shaping how customers discover products, navigate uncertainty, and ultimately find the right solution for their needs.

You’ll operate at the intersection of product, UX, and data, driving a domain that combines technical depth with real customer impact. From improving relevance and discovery to redefining how search supports customers who don’t yet know what they’re looking for, this is a role with high visibility and meaningful ownership.

About your tasks:

• Own and evolve the end-to-end search experience – from query input and autocomplete to results pages, filters, and zero-results states across all platforms
• Shape search relevance and ranking strategies, working closely with data science and ML teams to continuously improve how results are understood and delivered
• Drive discovery and navigation, enabling customers to move seamlessly between browsing and searching, especially in complex health-related journeys
• Define and refine the measurement framework for search, including advanced metrics like query reformulation rate, zero-results rate, and time to first relevant result
• Build and prioritise a high-impact roadmap, balancing quick wins with long-term investments in search infrastructure, UX quality, and experimentation

About you:

• You have strong ownership experience in search or discovery products, understanding both ranking logic and user experience layers
• You bring a deeply data-driven mindset, with experience interpreting complex metrics and running meaningful experiments beyond surface-level KPIs
• You are comfortable collaborating with data science and ML teams, and understand key concepts like ranking signals, query understanding, or semantic search
• You care about creating intuitive user experiences, and have clear opinions on how search should behave across different devices and use cases

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.