Senior Software Engineer - Observability

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Software Engineer - Platform Observability

Adyen provides a global, unified platform with a wide variety of financial services. Observability plays a key role providing comprehensive data to a wide variety of use cases, ensuring the platform’s reliability and supporting our operations to run smoothly.

As part of the Observability team you will build and maintain products and services that enable engineers at Adyen to understand how their services are behaving in real-time, reliably diagnose issues and streamline data discovery through a common observability ecosystem. Between logs, metrics and traces, our platform collects and processes billions of events per day.

What you will do:

As a Software Engineer working on the observability of the platform, you will play a key role in shaping how teams work with telemetry data, identifying and advocating for best practices for building, running and maintaining observable components.

This includes:

• Solve scaling bottlenecks in critical services in our Logging, Metrics, Traces & Alerting pipeline
• Design and evolve APIs that will be used by other engineers in product teams, working together with them to identify pain points and opportunities.
• Identify and tackle bottlenecks and single points of failures in the architecture aiming to improve the reliability of the observability platform and the overall user experience.
• Driving features and products idealization, implementation and adoption.
• Collaborate on planning and refinement proactively providing input whilst striving for engineering alignment, quality and reducing complexity and dependencies.
• Respond to alerts and duty responsibilities, like providing support to other engineers and troubleshooting production issues

What you bring:

• 5+ years of experience working with highly distributed systems
• Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
• Experience improving software reliability between different categories including availability, performance, latency, efficiency, capacity, SLOs and incident management.
• Proficiency developing and maintaining software written in Go and/or Java
• Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools (e.g: Terraform)
• Solid understanding of system design and evaluating its tradeoffs
• Demonstrated track record of leading and delivering project and features end to end
• Highly motivated to learn and continuously develop yourself

Nice to haves:

• Observability Stack Expertise: You have hands-on experience operating core telemetry data stores at scale e.g. Elasticsearch/Opensearch/VictoriaLogs/Clickhouse for logging, Prometheus/VictoriaMetrics for metrics and Grafana Tempo for distributed tracing, Grafana LGTM stack, OpenTelemetry, Alertmanager
• Experience with highly available/fault tolerant, replicated data storage systems, large scale data processing systems is a strong plus
• Infrastructure and Platform Experience
• Contributions to open-source observability projects