Behavioural Threat Manager (EMEA)

Job Description

About the Team

People are at the heart of Global Protection & Security (GP&S), Accenture’s corporate security organisation. GP&S is a diverse, highly skilled team of professionals dedicated to safeguarding Accenture’s people, facilities, operations, and reputation worldwide. The Regional Protective Services (RPS) function is a core component of GP&S, with team members based across multiple global regions.

Role Summary

The Behavioural Threat Manager (EMEA) serves as GP&S’s primary responder for behavioural threat cases and related emergencies across the EMEA region. Reporting into the RPS EMEA Associate Director, this role provides leadership, expertise, and operational oversight for cases involving threats to self or others, missing persons, coercive behaviour, and serious interpersonal safety concerns.

The role leads GP&S engagement with key internal stakeholders, including Employee Relations, Human Resources, Legal, Workplace, and other relevant functions. As a subject-matter expert in Behavioural Threat Assessment and Management (BTAM), the Manager provides operational guidance and ensures responses align with established programme requirements, corporate policies, and local regulatory obligations.

Key Responsibilities and Accountabilities

• Serve as the primary point of contact for behavioural threat and emergency escalations from the ASOC and other channels across the EMEA region.
• Act as the senior escalation path for behavioural threat concerns raised by internal partners, including Employee Relations, Human Resources, Legal, and Workplace teams.
• Lead complex, multi-stakeholder threat investigations involving ambiguous or incomplete information, including leveraging intelligence resources.
• Lead the operation, governance, and continuous improvement of the Behavioural Threat Assessment Teams (BTAT) across EMEA.
• Design, deliver, and oversee BTAM training programmes for key functional stakeholders and people managers.
• Build and maintain strong, strategic relationships with cross-functional partners, including Employee Relations, HR, Legal, Workplace, Cyber Incident Response, and other risk functions.
• Work collaboratively with threat manager peers in APAC and the Americas to share best practices and align with global standards.
• Own regional reporting, trend analysis, and performance metrics to support leadership insight and informed decision-making.
• Collaborate closely with GP&S Regional Protective Services Managers, Event Security, Intelligence and Executive Protection teams to ensure effective information sharing and coordinated protective measures for facilities, events, and senior leaders.
• Manage and leverage relationships with external experts including operational psychologists.
• Ensure guidance and all response actions are aligned with Accenture policies and applicable local laws and regulations.
• Handle highly sensitive and confidential information with discretion, professionalism, and sound judgement.