Accounts Receivable Associate (m/f/d)

About Redcare Pharmacy:

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. The company strives to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to its vision, “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, this is an opportunity to join Redcare Pharmacy.

About the role:

We are looking for an Accounts Receivable Associate (m/f/d) with experience in managing accounts in primarily B2C environments. In this role, you will manage the full accounts receivable cycle, including payment tracking and dunning processes, while ensuring timely and accurate reporting. If you value stability, teamwork, and a structured work environment, this role offers the opportunity to develop your expertise with a solid and reliable employer.

About your tasks:

• Ensure accurate and timely processing of customer invoices, maintain proactive communication with customers about transactions, manage payment delays, and process credits to resolve account issues.
• Monitor and collect overdue accounts, taking prompt action to minimize Days Sales Outstanding (DSO). This includes communicating with debtors on outstanding invoices through both written and phone correspondence and coordinating with debt collection agencies as needed.
• Work closely with internal teams, including Customer Service, E-Payments, Account Payables, IT, and ERP, to streamline accounting processes.
• Conduct account clearings, handle open items, and manage customer payment information accurately.
• Make decisions on payment deferrals, process credits, and validate receivables through accounting checks.

About you:

The ideal candidate is proactive, detail-oriented, and skilled at handling account discrepancies. You enjoy researching and address customers in a friendly manner.

• Several years of experience in accounts receivable, with a strong understanding of B2B/B2C finance operations in an international environment.
• Strong communication skills and the ability to build effective relationships with various stakeholders.
• Technical proficiency in financial and accounting systems.
• Fluency in German and English, both written and spoken.

Benefits:

• Sports: Access to an on-site gym, as well as a relaxation room, table tennis table, and foosball table.
• Mental Health: Fast and professional support from psychologists if you feel overwhelmed in your private or professional life, anonymous and free of charge.
• Development: Individual development through various internal and external training opportunities.
• Vacation: 28 days of vacation and an annual vacation bonus (8% of your annual gross salary) in addition to your regular salary.
• Company Pension Scheme: An excellent, contribution-free company pension plan.