Digital Compliance & Accessibility Manager

The Digital Compliance & Accessibility Manager ensures digital channels operate legally, securely, and inclusively, creating a consumer-friendly online journey while guiding, measuring, and training cross-functional teams to turn regulatory and policy requirements into reliable, repeatable product outcomes that reduce risk and accelerate time-to-market. In addition to reducing legal and operational risk, you will contribute to cost reduction by mitigating remediation costs while building customer trust by demonstrating and sustaining digital compliance and accessibility.

Reports into

Omnichannel Digital Experience Capability leader

Your role

• Own the digital compliance program for web properties (accessibility/WCAG, basic privacy/data-handling alignment, and related digital governance).
• Partner with Regulatory and Legal teams to interpret regulatory and legal requirements into clear digital requirements, ensuring a seamless consumer journey and determining their impact on digital products and activations in close alignment with the Product Owners, to add these into their product backlogs.
• Define, maintain, and oversee policies and standards like Digital Activation and decision-making workflows.
• Implement governance: review gates, exception process, roles/responsibilities, SLAs and checkpoints.
• Design and deliver practical, engaging training, workshops, playbooks, and onboarding for designers, developers, product owners, and content teams.
• Build and sustain a network of compliance/champion representatives across BU, Regions and functions.
• Develop KPIs, dashboards, and regular executive/stakeholder reporting; drive continuous improvement.

You are a part of

You will join the Omnichannel Digital Capability team, a tight-knit group of nine specialists and product owners focused on core digital capabilities such as Translations, Internal Search, Consent & Identity Management, Digital Shelf, SEO & GEO, Subscription, Product Information, and Digital Asset Management. We sit within the Omnichannel Digital Experience team in the Consumer Experience Center of Excellence, working together to deliver seamless, customer-first digital experiences across channels.

To succeed in this role, you’ll need a customer-first attitude and the following skills and mindset

• Bachelor’s degree in Digital Marketing, Information Technology, Business Administration, or a related field.
• Minimum 3 to 5 years of professional experience.
• Strong stakeholder management skills, and ability to work collaboratively with cross-functional teams.
• Strong communication and interpersonal skills.
• Ability to advise internal stakeholders, influence them without authority, and make independent decisions.
• Organizational and project management skills.
• Curious and motivated by compliance challenges; able to translate legal, privacy, and regulatory guidance into practical, user-centric digital experiences.
• Experience within the domain of designing and delivering practical training sessions, workshops, and playbooks is a plus.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips

We are a health technology company.