Renewal Account Manager

Palo Alto Networks is seeking a seasoned Sales specialist to join the team as a Renewal Account Manager. The role reports to the Manager, EMEA Renewals and focuses primarily on UK-based accounts, with the possibility of supporting a broader EMEA customer base.

Our Mission

At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life.

Who We Are

In order to be the cybersecurity partner of choice, we shape the future of our industry through our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career

We are continuing to experience massive growth in our customer base and are now in a position to bring in a seasoned Sales specialist. If you have the necessary skills and are ready to truly strive for excellence among the best of the best, we would like to hear from you.

Your Impact

• Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.
• Drive reduction in customer churn.
• Improve on-time renewal rates.
• Identify upsell, consolidation, and term extension opportunities.
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business.
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full Renewal sales cycle - from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.

Qualifications

Your Experience

• Experience managing a customer base in the EMEA; a track record with UK&I based clients is strongly preferred.
• 3+ years of success in Sales, Subscription Renewals, Customer Success and/or Support Contract Management.
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems.
• Passionate about sales with a consistent history of meeting and exceeding targets.
• Excellent time management, organization, and interpersonal communication skills.
• Skilled in building complex quotes involving non-standard product configurations.
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes.
• A proven track record of strong sales performance and accurate forecasting.
• In-depth product knowledge across relevant offerings.
• Exceptional communication and presentation skills.
• Advanced proficiency in sales systems, forecasting tools, and quoting processes.