Regulatory Affairs Manager- New Countries

We are looking for a New Countries Regulatory Affairs Manager based in the Netherlands to join our Quality and Sustainability team.

The Quality, Compliance & Sustainability department is responsible for product quality performance, product specification, product compliance, Action Social Responsibility and sustainable sourcing, ensuring that product performs to Action’s standards and the legal legislation of its countries of operation.

Introduction

The New Countries Regulatory Affairs Manager’s key responsibility is providing concise, commercially aligned advice on existing and new regulation and other issues related to product and brand compliance across all 14 product categories for upcoming new countries. Reporting to the International Regulatory Affairs Manager, the role has a strong regulatory focus and requires the ability to translate legal requirements into clear commercial advice for all internal stakeholders.

It involves a high degree of flexibility, working with stakeholders at all levels from internal functions, external subject matter experts, government organisations and product-related authorities in markets to provide direct advice or second line of defence support on product regulatory issues.

This is a key role linking the overall European Action strategy and the country-specific requirements and collaborative approach to compliance of the Buying, Compliance and Product Technology teams at Head Office and the Management team of the country to ensure Action complies with mandatory requirements regardless of sourcing route.

In summary, on a daily basis you will be contributing to and leading: Processes & Procedures; Professional Development; Quality & Control; Systems & Reporting.

This is your daily actions

The role focuses on regulatory advice, compliance alignment and stakeholder collaboration across new markets.

Meet your team

Commerce consists of the Commercial Operations and Commercial Development departments. Commercial Operations ensures that buying activities are processed properly, and all data is accurately fed into systems. These activities are vital in managing operations, since logistic, digital and marketing activities depend on it. Commercial Development safeguards the store format and focuses on optimising the way customers find products in stores. This involves analysing store format and layout, shelf layout, determining what items are promoted, as well as monitoring the competitiveness of pricing.

This is you

• Ability to prioritize and agility to shift priorities daily with a solid sense of urgency.
• Experience in regulatory matters related to legal product compliance.
• Awareness in the field of product safety & legislation, risk analysis, and prevention.
• Able to analyze data (KPI’s, customer feedback, sales) to shape future strategy.
• Always willing to keep learning, as retail is subject to constantly changing legislation.
• Ability to work across multiple sourcing models (import, private label, direct) and cultures.
• Able to manage forward thinking for newness and project delivery.
• Educational level at academic degree to relevant product/legal/ISO level.
• Has a minimum of 7 years’ experience in a similar position.
• Computer literate, MS Office, PLM experience.
• Fluent in English is essential. French and/or German would be advantageous.

What we offer

From the home base in the Netherlands, you will have an impact across Europe. Our growth means you can continue to take new steps. Whether it’s an innovation project or developing new skills, you can grow without limits as a professional. All within a culture where shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost awareness, and respect.

You can also count on:

• 24 vacation days with the option to purchase 5 additional days
• 15% employee discount on purchases at Action
• A solid pension plan, collective health insurance, and a company car or mobility allowance