Solution Architect - GHT

Nalco Water, an Ecolab Company, is seeking an experienced and motivated Pre-sales Engineer to join its innovation efforts and support customers in the Global High Tech (GHT) sector.

We are seeking a candidate with a strong technical background who is hands-on, ideally with practical field/application experience, who is self-motivated, enjoys versatility and working across different topics and projects, has a desire for collaboration, and is a creative problem solver.

What’s in it for you:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company and a team that is passionate about growth
• A culture that values safety first, including training and personal protection

The main responsibilities of the role are to:

• Solution Architecture: Design end-to-end technical architectures for water treatment, monitoring, and sustainability platforms.
• Client Engagement: Collaborate with sales, engineering, and service teams to understand client challenges and deliver tailored solutions.

Commercial Excellence – Key Responsibilities:

Proposal & Communication Development

• Draft, edit, and deliver proposals that integrate input from sales, marketing, and technical experts.
• Ensure messaging highlights contractor needs, compliance, and value propositions.

Cross-Functional Collaboration

• Serve as the communication bridge across commercial and technical functions.
• Translate technical details into clear, customer-friendly language.

Customer-Centric Focus

• Prioritize contractor requirements in all communications.
• Present operational outcomes as secondary benefits, reinforcing efficiency and reliability.

Quality & Consistency

• Maintain consistency in tone, branding, and messaging across proposals and communications.
• Ensure compliance with industry standards and organizational policies.

Continuous Improvement

• Collect feedback from contractors and internal teams to refine communication strategies.
• Support the development of templates, best practices, and knowledge libraries.
• Innovation: Drive adoption of smart water management technologies, including IoT, predictive analytics, and digital twins.
• Compliance & Security: Ensure solutions meet industry standards, regulatory requirements, and cybersecurity best practices.
• Collaboration: Partner with product managers, R&D, and field engineers to deliver scalable, customer-focused solutions.
• Documentation: Maintain architectural blueprints, roadmaps, and technical governance standards.

Qualifications and experience:

• Bachelor’s or Master’s degree in Engineering (Chemical, Environmental, Mechanical, or similar)
• Proven experience in designing complex technical solutions or architectures (industrial systems, water treatment, or infrastructure projects)
• Experience in solution architecture, systems engineering, or technical consulting roles
• Strong capability to design end-to-end system architectures
• Knowledge of water treatment systems and monitoring and sustainability platforms
• Familiarity with IoT, digital platforms, predictive analytics, digital twins
• Ability to define and maintain technical roadmaps, reference architectures, and technical governance frameworks
• Solid understanding of industry standards, regulatory requirements, and cybersecurity principles
• Experience working closely with customers and sales teams to translate business needs into technical solutions
• Ability to design tailored, value-driven solutions addressing client challenges
• Strong communication skills to present complex architectures to non-technical stakeholders
• Ability to align multiple stakeholders and drive solution development from concept to delivery
• Experience working in a matrix and international environment
• Strong attention to technical governance and standardisation
• Strategic mindset with strong problem-solving capabilities
• Ability to balance big-picture thinking with technical detail