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Join our Ecosystem Department team in Amsterdam.
As a Senior System Engineer, you will join the crossfunctional team (System, Security and Software engineers) owning our Integration Platform as a Service (IPaaS), “Grand Central”. Our platform enables our customers (banks, financial institutions) to build and run integrations in a reliable and efficient way.
In this role you will drive its uptime, automation, performance, security, and long-term architecture. Your technical and operational experience will be essential in bringing this platform to the next level. You won't just contribute—you will define and drive the technical roadmap to scale our services and shape the future of our IPaaS.
We are looking for a seasoned, hands-on engineer who is both a strategic thinker and a “doer”. We expect you to bring deep technical expertise in at least 3 domains: Cloud (Azure), Kubernetes, Istio, Networking, Infrastructure as Code, Automation and Observability. You excel at troubleshooting - diagnosing and resolving the most complex systemic issues, while equally enjoying the challenge of building resilient, scalable systems from the ground up.
Core Qualifications:
Technical Proficiencies:
Preferred Qualifications (Bonus Points):
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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