Product Manager Backend and Creator Foundation

You know that reliability, quality and consistency are key to a fantastic customer experience. Teams stuck in cumbersome organizational and DevOps processes are unable to achieve this. It is your mission to relieve creator squads with all the Rabo Online Platform enablement services by ensuring a great engineering journey.

To do so, you are owner of the ROP portal, where you facilitate the digital part of the engineering journey, and you lead the creator success team to ensure enablement and support. Together these teams are on a mission to unlock the full potential of the Rabo Online Platform (ROP). For the portal, you create the vision for the engineer journey and adjust it according to feedback within the portal or via the creator success team. The creator success team accelerates platform adoption, improves creator experience, and drives value delivery across more than 160 internal DevOps teams. Creators are all roles that contribute to the creation of digital experiences and products on Rabobank’s digital channels, such as Rabobank.nl and the Rabo App. Your mission is to empower the ROP organization by providing clear focus and boosting engagement.

You & your job

The foundational services of the Rabo Online Platform facilitate the engineering journey for more than 160+ squads. As Product Manager Backend & Creator Foundation, you drive engagement and adoption of these services across Rabobank. You continuously streamline the interaction between the platform and its users, with a specific focus on the most complex and challenging DevOps processes. You actively propagate the vision, bring it to life, and ensure widespread adoption within the bank and beyond.

Get results

• Shape the strategic vision and direction of the ROP engineering journey.
• Translate organizational and developer needs into a clear and coherent product strategy.
• Create and maintain the product roadmap.
• Build and nurture the ROP community.
• Ensure adoption across 160+ squads.

Top 3 responsibilities

1. Create and propagate a compelling vision and strategy for the ROP user journey and actively communicate this to platform contributors.
2. Build a strong position within the bank by optimizing the platform user journey and features in close collaboration with platform contributors.
3. Develop and streamline communication, service, and community engagement for creators using the ROP platform.

You work as part of the Digital Platform - Backend & Creator Foundation department, together with 10 other product managers and around 120 developers, on the internal development platform: the Rabo Online Platform. You collaborate closely with developers, architects, users of your services (over 160 teams, including product owners, developers, and solution architects from all bank tribes), and suppliers, including our Enterprise & Engineering Tech domain. Your services support the entire Retail NL Rabobank and parts of Wholesale and FEC Tech.

You & your talent

• 2+ years of experience as a Product Manager
• Strong focus on system adoption and success (outcomes) rather than technical deliverables (outputs)
• Excellent social skills; experience in community building or customer service is a plus
• Proactive mindset, comfortable with challenge and continuous improvement
• Strong organizational skills, creating structure and purpose
• Ability to present compelling and convincing value propositions
• Experience with platform engineering, microservice architecture, application development, and/or automation is an advantage
• Good command of both Dutch and English