Internship Sales & Customer Success

We are seeking a highly motivated and enthusiastic student who is passionate about sales & customer success to join our team as an intern. In this role, you will work closely with our sales & customer success team, assisting with various tasks related to new business calls and followups, client onboarding, ongoing support, and renewals. As a member of the team, you will have the opportunity to learn about sales and customer success processes and strategies, work closely with our customers, and gain valuable experience in a fast-paced SaaS environment.

Share Council is an employee ownership platform for organizations that want to make an impact. We work with more than a hundred clients like Tony’s Chocolonely, Seepje, Mywheels, Bunq and The Seaweed company. We offer flexible working hours and possibly equity (ownership) down the road.

What you will do

• Assist in and setting up new client calls, followup with custom proposals and get new clients on our platform;
• Assist with customer onboarding tasks, such as setting up new accounts and providing training and support to new customers;
• Work with our customer success team to ensure customer satisfaction by responding to inquiries, resolving issues, and providing proactive support;
• Monitor customer usage data and identify opportunities for upselling and renewals;
• Collaborate with other teams within the company to continuously improve our products and processes;
• Participate in team meetings and training sessions to learn about customer success practices and strategies.

What you will need

• You are currently enrolled as a student in a relevant field, such as business, law or communications;
• Excellent communication skills, both written and verbal;
• Fluent in Dutch and English;
• Strong problem-solving and critical thinking abilities;
• Ability to work in a fast-paced environment and manage multiple tasks at once;
• Basic knowledge of SaaS products and customer success strategies;

What's in it for you

• Innovative scale-up environment with hyper growth potential;
• A culture where autonomy, passion and daring to do things differently are of paramount importance;
• Hybrid working;
• A compensation of €250 per month;
• Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members;
• Our office is located in De Pijp in Amsterdam where we work together as much as possible, including lunch and walking breaks (with our office dog Lunie).