International Quality Manager (All Genders)

HelloFresh is a global digital-native FMCG company and the world's leading mealkit provider, transforming the traditional food supply chain through a data-driven, on-demand model that enables scalable and more sustainable food delivery.

The role: What's in the Box

We are looking for an experienced and highly driven FSQA Manager – Plant Based Alternatives & eggs to join our international Food Safety & Quality Assurance team.

Are you passionate about food safety, supplier excellence, and driving quality standards across international supply chains?

In this role, you will take full ownership of our plant based alternatives and eggs category, working with suppliers across Europe. This is an international category requiring close collaboration with global partners and cross-functional teams including Procurement, Sourcing, Supply Chain, and Distribution Centres across multiple markets.

You will drive food safety and quality compliance, implement best practices, lead supplier performance improvements, and ensure we consistently deliver safe, high-quality products to our customers.

What you’ll do: The Recipe

• Lead food safety and quality management for the plant based alternatives & eggs category across international suppliers.
• Conduct on-site supplier audits and approval visits (Europe) to ensure compliance with EU food safety legislation and HelloFresh standards.
• Lead onboarding of new suppliers and products, ensuring full compliance with food safety, legal, traceability, and quality standards.
• Drive strategic quality improvement initiatives to reduce complaints and improve customer satisfaction.
• Own supplier performance metrics including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up.
• Investigate and manage quality incidents using structured root cause analysis and ensure robust corrective and preventive actions (CAPA).

What you’ll bring: The Ingredients

• 3+ years of experience in Food Safety / Quality Management within the food industry.
• Experience in production, processing, or supply chains is highly preferred.
• Proven experience auditing food manufacturers (GFSI standards such as BRC, IFS, FSSC 22000).
• Solid understanding of EU food safety legislation and international supply chains.
• Excellent English skills (written and spoken).
• Willingness to travel in Europa; approximately 20% travel expected.
• Strong communication with the ability to influence suppliers across different cultures.
• Pragmatic, solutions-oriented, and confident in decision-making, even under pressure.
• Comfortable working in a fast-paced, international environment with multiple stakeholders.
• Experience working across multi-market organizations is a plus.
• Intermediate to advanced Google Suite / MS Office skills (Excel/Sheets, PowerPoint/Slides, Word/Docs).

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA.
• You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).

Health & Wellbeing

• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2025.

Flexibility & Work-Life

• Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance.
• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.

Career & Development

• Grow with our "Learning Never Stops" mindset: access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.