Intern: Global User Research for Image Guided Therapy workflows

This internship focuses on global user research for Image Guided Therapy workflows, investigating how clinical workflows differ across regions and how these differences impact usability testing and product design.

Your role:

Investigate the global user landscape in the context of usability testing for image-guided therapy (IGT) procedures. Explore how clinical workflows differ across regions and how these differences impact usability testing and product design.

• Image-Guided Therapy (IGT) systems are used in a wide range of clinical procedures, including coronary, vascular, neurological, oncological, and cardiac interventions. These systems are evaluated with clinical users to gather feedback for product development and to ensure they are safe and effective in real-world use. However, current usability testing practices are primarily focused on users in Europe and the United States, which may not fully reflect the diversity of global clinical workflows.
• You will play a role in investigating the global user landscape for Image Guided Therapy systems by:

• Conducting a literature review on global clinical workflows and usability practices in IGT.
• Performing user research, such as interviews, surveys, and contextual inquiries, with clinical stakeholders across different regions.
• Identifying regional differences in workflows, user needs, and usability expectations.
• Analyzing findings to uncover patterns, pain points, and opportunities for improvement.
• Proposing a framework or strategy for incorporating global user diversity into usability testing and product development.
• Presenting findings and recommendations to the Usability team(s) and relevant stakeholders.

• By the end of the internship, you will deliver:

• A comprehensive report summarizing global clinical workflow variations and their implications for usability testing.
• A set of personas or user journey maps representing key regional differences.
• A proposed approach or roadmap for integrating global user insights into usability testing practices.
• A final presentation to share your findings and recommendations with the broader team.
• You will be part of the Usability & Validation team of the Image Guided Therapy (IGT) clinical applications team. You will interact with a cross functional project team, consisting of among others clinical marketing, system design, and software development.

This internship will give you the opportunity to learn about the Philips Image Guided Therapy organization and its different roles.

You’re the right fit if:

• MSc student in the areas of Human-Computer Interaction, Cognitive Psychology, Biomedical Engineering/Science, Industrial Design, or a related field.
• Strong interest in user experience, usability, human factors, and healthcare technology.
• Experience with creating journey mappings and/or personas, and associated qualitative research methods such as interviews, contextual inquiries, observations, and focus groups.
• Excellent communication skills in English, spoken and written.
• Proactive, independent, analytical, and eager to learn.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company.