Resilience Crisis & Reputation, Senior Consultant / (Senior) Manager

The Resilience Crisis & Reputation team helps organizations prepare for, respond to, and recover from planned or unplanned high-impact events at Deloitte.

Benefits

• You’ll receive a profit-sharing bonus on top of your fixed salary.
• Continuous professional growth through the development program.
• A work-from-home office setup allowance and internet allowance.
• Flexible working hours, with the option to work part-time (32 hours a week) or full-time (40 hours a week).
• 26 days of paid annual leave, with the opportunity to purchase additional leave.
• The option to exchange three national holidays for three non-national holidays.
• A mobility scheme with options such as a lease car, public transport, a cash option, or a combination of these.
• A laptop and iPhone, with the iPhone available for personal use.
• A good pension scheme with a personal contribution of only 2%.
• An opportunity to take part in the collective health insurance scheme.
• Tax-efficient facilities such as fitness and a bicycle scheme.
• The opportunity to use 55 hours of babysitting service per calendar year if your child is 12 years old or younger.
• A flexible budget for choices in benefits, such as purchasing extra leave days or financing a bicycle plan.
• Six weeks of fully paid birth leave for traditional households and rainbow families.

Be the true you

Naturally you effectively communicate your complex ideas and analyses, and you are comfortable with managing change. Most importantly, you dare to be the true you, with your personal strengths, view of the world and unique personality.

You need the following qualifications for the position of (Senior) Manager Resilience, Crisis & Reputation:

• Master's degree in social sciences, communication science, international relations, integrated security studies, public administration, security and risk management, business informatics, or another relevant field.
• At least 4 years of work experience in a Big Four in Resilience, Crisis Management, Safety & Security, Trust and Reputation and/or Business Continuity Management; experience in the public sector is a plus.
• Fundamentals of project management and experience in guiding less experienced colleagues.
• Solid experience with challenging assignments in one, and preferably more, of the above areas of expertise.
• Known in the market for social and analytical skills, proactiveness, societal awareness, and a quick-witted and insightful approach.
• If you have a background in Safety & Security, knowledge and experience with various physical security concepts and methodologies from leading international and national organizations (e.g., ASIS, NKBR 3.0, DHM) and executing physical security audits.
• Excellent communication skills in English and Dutch, both verbal and written.

What impact will you make?

In today's fast-paced world, disruptions and high-impact events are inevitable. The Resilience, Crisis & Reputation (RCR) team helps organizations anticipate, navigate through, and recover from these planned or unforeseen situations. The team believes that resilience is not just about recovery; it's also about thriving amid change. Its services help organizations foresee, navigate, and adapt to both gradual changes and unexpected disruptions, while turning organizational challenges into opportunities.

The team creates a resilient culture through technology, data and strong stakeholder collaboration, ensuring that clients are ready for any storm. Deloitte is looking for a motivated Senior Consultant / (Senior) Manager to join the team and contribute to this mission.

The RCR team guides clients in the public and private sector on crisis and continuity management, including a focus on the importance of trust and strategic communication to mitigate potential crises. As a Senior Consultant / (Senior) Manager, you play a guiding role in supporting organizations with, for example, crisis simulations, conducting BIAs, preparing relevant documentation and stakeholder engagement, contributing to embedding resilience into their core strategy.

The strategic resilience approach is built on three critical pillars: safety and security, trust and reputation, and societal resilience and critical infrastructure. By integrating resilience into strategies, organizations can protect operations, enhance stakeholder trust, and ensure long-term success. You will have the opportunity to contribute to one of these pillars, choosing one that aligns with your interests or challenges you on a daily basis.

How do you do this?

• Managing projects and project team members.
• Advising organizations in developing, organizing, and implementing their security processes.
• Supporting organizations through all phases of a crisis, for example by developing and conducting crisis simulations and learning cycles, performing Business Impact Analyses (BIA), and preparing planning documents.
• Advising organizations in resilience, crisis management and continuity management to minimize the impact of crises and disruptions and to build and sustain organizational trust and reputation.
• Proactively building relationships with potential clients and developing innovative solutions and propositions.