National Transport Operations Manager - Contract Logistics

Be at the heart of our Transport Operations Center and join us in Veghel, where you will lead and oversee daily transport operations to meet customer needs and ensure On Time In Full deliveries, working closely with warehouse and supply chain teams.

In this role, you are responsible for managing team performance and executing operational plans to achieve targets and deliver value for assigned customers.

How you create impact

• Full ownership of day-to-day transport operations across Contract Logistics sites in the Netherlands, ensuring On Time In Full delivery and achievement of agreed performance targets
• Transport carrier and supplier management, including performance monitoring, cost control, and disciplined execution of the procurement strategy
• Lead, manage, and develop a transport team of approximately 10 employees, providing clear direction, coaching, performance management, and supporting long-term capability development
• Ensure effective workforce and capacity planning, including the management of temporary contracts to flex resources in line with operational demand
• Customer relationship management, acting as the main operational point of contact and managing escalations, service issues, and continuous service improvement
• End-to-end transport planning and operational oversight, ensuring sufficient capacity and swift resolution of disruptions and service deviations
• Drive continuous improvement initiatives, applying the Kuehne + Nagel Production System to enhance service quality, efficiency, and cost performance
• Lead and contribute to transport-related projects, including new customer implementations, new transport flows, and the introduction of new ways of working
• Ensure compliance with quality, safety, health, and security standards, while contributing to the national Transport Operations Center roadmap together with leadership peers

What we would like you to bring

• Ideally a Bachelor’s or Master’s degree in logistics, supply chain, or a related field; relevant practical experience is equally valued
• 2 to 3 years of experience in transport, logistics, or distribution operations, ideally in an operational or supervisory role
• Good understanding of transport and contract logistics processes, including daily distribution activities
• Proven ability to communicate confidently and professionally with customers, including operational discussions, issue handling, and expectation management
• Experience in managing or supervising a small team, or taking day-to-day responsibility for people planning and operational coordination
• Experience in coordinating transport partners or external service providers in a fast-paced operational environment
• Exposure to process improvement or efficiency initiatives within an operational setting
• Strong organizational skills and the ability to work under pressure, manage priorities, and resolve operational issues pragmatically
• Fluent in Dutch (required); English is a strong advantage, both spoken and written

What's in it for you

At Kuehne + Nagel, you can demonstrate your personal and professional attributes and benefit from countless opportunities for further development. You will be able to contribute your ideas on how the company can continue to improve every day, and your opinion counts.

Who we are

At Kuehne+Nagel, your work goes beyond logistics and enables both ordinary and special moments in the lives of people around the world.

As a global leader, we offer a safe, stable environment where your career can make a real difference.