Warehouse Coordinator

Stryker is a global leader in medical technologies and offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.

Job description

The Warehouse Coordinator primary responsibilities include:

Operational coordination:

• Ensure and assign sufficient resources are planned on each activity;
• Responsible for streamlining the different activities within the specific area during the day, to balance service and efficiency to an optimal level;
• Coordinate if employees/team(s) are appropriately trained and compliance with legal, company and EHS regulations;
• Ensure team(s) are working according to the WI’s and procedures;
• Support in staff development & coaching: create an environment in which the staff can excel and drive the upgrading of the talent base within the team;
• Proactively respond, with a sense of urgency, analyze and resolve customer comments.

Warehouse administration:

• Check if internal documentation, like check forms, are compliant, signed and completed on time;
• Ensure times clocked by the employees are registered accurately and are approved;
• Check if all employees that are requested, are planned and showed up;
• Be the SPOC (Single Point of Contact) for any operational escalations for that specific area.

Supervisor support:

• Support in providing objective employee feedback;
• Perform feedback conversations and create conversation reports;
• Back-up/assist tasks (in case of absence) of the supervisor (run the daily operation);
• Support and recommend in overall operational decision-making regarding employees, equipment, workload balancing and areas that will improve service levels or improve operational efficiency;
• Identify training needs of both the organization and employees.

Support GEMBA (shop floor) management:

• Proactively and continuously ensure and promote a clean, safe and positive work environment, in accordance with Stryker's internal standards, values, rules and set an example in all circumstances;
• Ensure operational data is available for the specific area that will enable daily reviews and daily start-up of the operation;
• Support and participate in operations related projects and participate in small projects that positively improves operational outcome (on service, quality and cost);
• Be a driving force in process optimization and continuous improvement.

Strengthening the base:

• Support the supervisor in developing and maintaining warehouse SOP's in line with ISO13485;
• Enable an operation which is capable to quickly adapt to (major) changes requested by our external and internal customers and / or changes in product mix;
• Implement processes to meet/exceed goals and objectives related to customer satisfaction, efficiency and budget;
• Maintain and improve quality output, on-time and in-full delivery performance and productivity;
• Closely work together with other departments / divisions;
• Contribute to a safe and inclusive environment in which all team members can work safely;
• Make sure 6S audits are completed on time and ensure that they are properly done and actions are followed up.

Minimum Requirements:

• At least 2 years of education in logistics or a technical field.
• At least 3 years of relevant work experience and 1 year experience of coordinating logistical processes.