Business Analyst & Product Owner

Job description

We are looking for a Product App & Business Analyst to strengthen our Digital Transformation journey. In this role, you combine product ownership with business analysis: you manage and improve our product apps while supporting digital projects across the organization. You work closely with internal teams and external partners to ensure our digital solutions are impactful, scalable, and future-proof.

You will play a key role in bringing our apps and digital landscape to the next level, directly contributing to strengthening our market position.

Your responsibilities include:

• Managing and further developing our product apps, coordinating with external developers, and ensuring smooth releases and continuous improvements
• Acting as the link between business and IT by gathering requirements, aligning stakeholders, and translating needs into practical solutions
• Supporting digital projects end-to-end, from ideation and prioritization to delivery and adoption
• Monitoring performance, collecting user feedback, and identifying opportunities to improve user experience and functionality
• Driving structure and efficiency by improving processes, tools, and ways of working across digital teams
• Supporting testing, resolving issues, and ensuring high-quality delivery of digital solutions

What we are looking for:

• A structured and proactive professional who enjoys working at the intersection of business and IT
• At least 5 years of relevant experience in a similar role (e.g. Product, Business Analysis, or Digital Projects)
• Strong analytical and problem-solving skills, with the ability to turn insights into action
• A hands-on mindset and the ability to manage multiple topics simultaneously
• Strong communication skills and confidence in working with different stakeholders
• Comfortable in a dynamic environment where priorities can shift
• Experience with digital tools or IT delivery processes is a plus
• Fluent in English, both written and spoken

Who are we?

Karsten International develops a wide range of everyday products – from the latest gadgets to sustainable beauty items. Alongside working hard and delivering quality, we highly value fun and collegiality. Our team consists of driven product developers, sales experts, logistics talents, online marketplace specialists, and graphic designers. With our extensive international network and more than ten years of experience, we capture the hearts of consumers worldwide. You will have every opportunity to contribute to this mission.

What we offer to keep you in top shape:

• Room for personal growth and professional development
• Excellent pension scheme
• Travel allowance
• 13th month & 8% holiday allowance
• Extensive lunch options, fresh fruit, and freshly ground coffee
• Bootcamp, yoga, and the Karsten football team
• Option to lease a bike
• Access to OpenUp for mental wellbeing
• On-site massage sessions
• Discounts on our cool products
• Fun company outings
• A well-located office in Amsterdam
• Support with HSM visa and 30% ruling application (if applicable)

Our core values

• Efficient & cost-conscious: We manage time and resources smartly, think critically and value what’s already in place.
• Ambitious with long-term focus: We take ownership, build lasting relationships and stay humble in our success.
• Striving for the best: We measure, learn, improve—and challenge each other to exceed expectations.
• Direct & respectful: We communicate openly and treat everyone with respect, regardless of background.
• We like to have fun: We enjoy what we do and create a positive, energetic work environment.