Tax ACR - OTC - Tax Analyst

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Name of the Position – Team Member Level – Staff

Account receivable associate is responsible for all outgoing monies from the company.

The responsibilities include, but are not limited to:

• Experience in Order to cash process.
• Access new customer credit/Extend Customer Credit/Monitor Existing Customer Credit/Manage Credit Holds
• New Customer Setup/Creation/Process Change Request/Modification
• Run duplicate check to prevent duplicate customer master entries.
• Customer Payments - Download bank statement/Apply cash remittances and credit adjustments/Follow up on missing inputs/supporting required.
• Processing cash, check and general adjustments resulting from completion of reconciliation.
• Reconciling receipts as recorded in the general ledger system with the available reports.
• Posting customer payments by recording cash, checks, and credit card transactions.
• Following the cash application process and procedures to accurately apply payments to customer accounts in a timely manner
• Analyze customer account balances/define collection strategies/following customer for overdue invoices.
• Sending dunning letters to customers, updating receivables by totaling unpaid invoices.
• Research dispute/deductions/Process dispute deduction adjustments
• Researching and applying unallocated cash
• Processing refund requests and resolving returned check items.
• Verifying validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers
• Maintaining an accurate aging report
• Getting information from the customer regarding the end customer dispute