Operations Supervisor

As an Operations Supervisor at Picnic, you will be responsible for the daily operations in our Fulfillment Center. Every day, thousands of groceries are collected for customers in the Fulfilment Centers (FCs) and sent to Hubs. Sometimes more than 250 people are working in one FC. Shoppers collect the groceries, while leadership roles help smooth the operation, such as Captains (or Team Leaders) leading groups of Shoppers, and Supervisors leading groups of Captains. Everyone works in shifts, since the FC runs from early morning until late in the evening. You are essential in making sure customers receive their groceries on time. You will also have the opportunity to work on improvement projects to increase efficiency in the Fulfillment Center.

Tricks of the trade

Running a shift: As an Operations Supervisor, you have approximately three Supervisor days per week. On these days, you make sure the daily operations run smoothly.

Working on improvement projects: You will have two office days per week and work on projects to improve processes in the FC. These projects are data-driven, and you will be the project manager responsible for implementing improvements.

Problem solving: When something appears to become a problem, you stay calm and know how to fix it in no time. You will do this together with a team of Captains.

Leading a team: You motivate and coach the team and contribute to a happy and comfortable work environment.

We’re looking for

• HBO (Bachelor's) degree related to Supply Chain, Logistics/Fulfillment, or Hotel- and Event Management
• 1 to 6 years of relevant experience, for example as a Team Lead
• You’re a quick thinker and can analyze a problem in no time
• You have experience analyzing data in Excel / Google Sheets and are able to run your own improvement projects
• You’re full-time available and flexible in working hours, including weekends
• Available for shifts starting at 03:30 or 05:30 in the morning, or 12:30 or 14:30 in the afternoon
• Fluency in English, and preferably also Dutch

Picnic Perks

🥗 Free fresh meal, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars, a kitchen, and chefs. They prepare delicious fresh and warm meals every day so you can keep your energy up.

🚗 Lease car and travel allowance

We offer you a lease car when travelling more than 15 km to work. Travel allowance is €0.21 per km if you live further than 10 km from the FC.

🌅 Vacation days

At Picnic you get 25 holidays based on a 40-hour full-time contract.

📝 Pension

A flexible company pension plan called “Doenpensioen” at a.s.r.