Global Management Consultant

We are hiring a Management Consultant to help ING move forward on key strategic priorities across the bank. In this role, you will work closely with senior leaders to understand their most important challenges and translate them into clear, practical plans. You will support topics such as shaping ING’s strategy, improving ways of working, redesigning team and organisational structures, and turning long-term ambitions into realistic, actionable steps.

You will help clarify complex issues, break them into manageable components, and support decision-making by presenting clear options and recommendations. You will lead initiatives from problem definition through solution development and prepare teams for effective implementation. Your work will help ING make better decisions, improve alignment across the organisation and deliver meaningful, sustainable progress.

Examples of the type of work you might do include:

• Helping senior stakeholders and their teams shape their strategies
• Designing how a department or function should be structured (Target Operating Model)
• Assessing the impact of new regulations on our business and advising on next steps
• Improving value propositions to better meet customer or internal stakeholder needs

The team

You will join ING’s Global Consulting team, our in-house consultancy within COO Tech & Transformation, which consists of both Management- and Tech Consultants. We work across all business and technology areas of the bank. Our role is to help ING’s leadership turn strategy into real results: by clarifying what needs to happen, designing how teams and processes should be organised, and supporting major change initiatives. We ensure that strategic plans are not only well-designed but can also be carried out effectively and sustainably.

Roles and responsibilities

In this role, you will:

• Analyse complex business or technology challenges and translate them into clear, practical recommendations
• Turn strategic ideas into concrete objectives, measurable outcomes and clear plans for implementation
• Work closely with stakeholders across the organisation to build alignment and ensure everyone moves in the same direction
• Identify risks early, use data to guide decisions, and help keep projects on track
• Contribute to developing tools, templates and ways of working that strengthen how ING executes change
• Prepare clear, compelling presentations and storylines for senior management

How to succeed

We are looking for someone who brings a strong mix of experience, analytical ability and people skills. Specifically:

• At least 8 years of experience in consulting or transformation roles, ideally including time at a consultancy firm
• A Master’s degree
• Strong mastery of consulting methodologies, with the ability to adapt them to ING’s context, supported by relevant functional and technical expertise
• Strong analytical, conceptual and problem-solving skills
• Ability to simplify complexity and translate insights into actionable outcomes
• High organisational awareness and strong stakeholder management skills
• A collaborative mindset with the confidence to challenge constructively
• Resilience, adaptability and comfort operating under ambiguity
• Excellent communication and presentation skills in English, Dutch is a plus
• Experience in the financial sector is required, including knowledge of industry processes, products and supporting tools

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues