Business Relationship Manager

Business Relationship Management is more than a role: it's a discipline focused on building deep, impactful partnerships between IT and the internal business. At Deloitte, you enjoy connecting people and believe only the best is good enough for our clients. Above all, you dare to be yourself — the true you, with your own strengths, worldview and personality.

Business Relationship Manager

Benefits

• You’ll receive a profit-sharing bonus on top of your fixed salary.
• Continuous professional growth through our development program.
• A work-from-home office setup allowance to support an ergonomically designed workstation and an internet allowance.
• Work part-time (32 hours a week) or full-time (40 hours a week).

What's in it for you?

• Flexible working hours; you are in charge of your own calendar.
• 26 days of paid annual leave, with the opportunity to purchase additional leave.
• The option to exchange three national holidays for three non-national holidays.
• A good mobility scheme: choose from options such as a lease car, travel by public transport, a cash option, or a combination.
• A laptop and iPhone (the iPhone can be for personal use).
• A good pension scheme with a personal contribution of only 2%.
• Opportunity to take part in our collective health insurance scheme.
• Tax-efficient facilities such as fitness and a bicycle scheme (including the option to lease a bicycle).
• 55 hours of babysitting service per calendar year if your child is 12 years old or younger.
• A flexible budget to make choices in flexible benefits (e.g., purchasing extra leave days or financing a bicycle plan).
• Six weeks of fully paid birth leave for traditional households and rainbow families.

As Business Relationship Manager you are the strategic partner to the business and the connecting link to IT, NSE/EMEA and Deloitte Global. The various Deloitte teams are your business. You ensure technical solutions align with business objectives and that relationships are converted into measurable value.

Of course you enjoy connecting people and believe only the best is good enough for our clients. Above all, you dare to be yourself — the true you, with your own strengths, worldview and personality. As Business Relationship Manager you also have:

• 3–5 years' proven experience in a comparable BRM, business partner or stakeholder management role.
• Strong affinity with and experience of IT technologies, platform strategies and application landscapes.
• Solid knowledge of IT–business alignment, IT services & infrastructure, business processes, stakeholder management, strategic planning and change management concepts.
• Effective communication skills and the ability to understand stakeholder needs and link them to IT service delivery.

What impact will you make?

• Combine excellent communication skills with high emotional intelligence: translate technical complexity into business language, listen actively and be persuasive.
• Build influential, trust-based relationships and collaborate smoothly in cross-functional teams.
• Apply strategic thinking and a value-driven approach: solve problems creatively, mediate escalations, remain flexible during change and keep a constant focus on measurable outcomes.
• Act as a hands-on, strategic sparring partner: regularly align with business and IT stakeholders, use data and feedback to maintain the relationship, anticipate trends and proactively manage risk mitigation.
• Work closely with technical leads and specialists to deliver secure, compliant and cost-efficient solutions.

Work arrangement

In this position you will work hybrid either from the Rotterdam office, or home. From time-to-time travel within the Netherlands might be needed, to visit other Deloitte offices and meet your internal stakeholders/clients.

Important: For this role we do not offer visa sponsorship and/or relocation.

How do you do this?

Concretely, this involves the following activities:

• Define and maintain the technology and IT roadmap for your domain, in alignment with IT enterprise architecture, security and compliance.
• Facilitate day‑to‑day communication and ensure business needs are correctly translated into IT solutions.
• Identify opportunities where IT adds value and help prioritise with business representatives.
• Monitor IT service delivery (SLOs), availability and performance.
• Explain IT costs and impact clearly and support the business in making informed financial decisions.