Trust & Safety Analyst

Role Description

This role is for a Trust & Safety Analyst.

Key Responsibilities

• Responsible for the execution of investigative analysis, incident response, continuous improvement, and post incident review activities.
• Assisting in identification and resolution of vulnerabilities.
• Performing deep cause analysis of moderate to highly complex security issues.
• Developing IT security standards and policies according to the standards of Booking.com.
• Able to support various stakeholders to advise them the best course or actions to solve problems.
• Ensure the ongoing core objectives of the SOC are accomplished and measurable.
• This role may require to be on an on-call rotation.

Communication: Stakeholders

• Other security teams
• Team members
• Management
• SOP

Communication: Type

• Cooperation - Information - Connecting security systems
• Cooperation - Information - Sharing knowledge
• Persuasion - Information - Recommending new policies and compliances
• Cooperation - Information - Knowledge sharing

Communication: Frequency

• Frequent
• Daily

Years of relevant Job Knowledge

• Broad Job Knowledge (3 - 5 years)

Requirements of special knowledge/skills

• Specialized diploma in health & safety, physical security and crisis management / business resilience.
• Apply deep knowledge of one job area or broad knowledge of several job areas.
• Strong interpersonal skills.
• Strong work ethic; self-directed and resourceful.
• Solution oriented and result driven.
• Proactive, flexible and capable of working independently as well as working in a team.
• Good communication (e.g. public speaking) and analytical skills.
• Ability to multi-task & flexible attitude.
• Strong project management skills.
• Experienced in Endpoint Detection and Response (EDR) tools for complex incident analysis.
• Language: English