Senior Associate, Strategic Projects (Marketplace Lead)

About the Role

We’re seeking a dynamic, experienced Sr Associate, Strategic Projects (Marketplace Lead) to support strategic projects for the EMEA Delivery business. The role reports to the Head of Strategic Projects, EMEA, and works closely with the Regional General Manager and teams across Uber to drive key initiatives that support business goals and foster growth.

The role requires a comprehensive and strong programme management skill set, business acumen, strategic thinking, and the ability to collaborate and influence multiple teams across functions, countries, and cultures. Importantly, due to the project's time sensitivity, domain expertise is a strong plus.

This role requires Extended Business Travel (assume up to 50% of time spent on the ground); regular T&E policies apply.

What you will do:

• Overall migration strategy & plan for Marketplace Tech and Operations migration (e.g. define Tech requirements for adoptable features to be built on Uber Tech stack, plan how to replicate Marketplace set-up on Uber existing features, feature parity set, etc.).
• Outlining the approach, key dependencies, and success metrics for a seamless transition.
• Ensure smooth Marketplace outcomes in the interim state, in partnership with relevant teams and as business practices adjust to Uber standards.
• Manage towards a successful end-state: maintain Marketplace outcomes to avoid P&L and Operational headwinds.
• Programme management of the relevant domain’s workstreams, including upward communication to EMEA LT and Global.
• Programme SteerCo: tracking progress, identifying and mitigating risks, and providing regular updates to senior leadership.

Key Responsibilities:

• Collaborate with EMEA Delivery leadership to set the relevant programme goals, strategy, and KPIs and ensure those are aligned with the broader business strategy (e.g. trade-offs with other Global priorities, etc.). Defining clear objectives, performance indicators, and reporting mechanisms.
• Define and articulate Business Requirements for the relevant Tech features and migration enablers required for successful delivery. Working with ENG and Product teams to specify system functionalities, data requirements, and integration points.
• Ensure XFN stakeholders across Tech, Payments, CommOps, and other teams have appropriate prioritisation, representation, and strategic thinking throughout the project. Fostering strong relationships, facilitating communication, and aligning priorities across different functional areas.
• Hold all parties accountable for shared goals and objectives to ensure the programme is delivered on time and within budget (e.g. financial and resource constraints). Monitoring progress, addressing performance issues, and implementing corrective actions as needed.
• Enable leadership to focus on running their existing businesses without disruption and support them in achieving their business objectives. Minimising the impact of the programme on day-to-day operations and providing the necessary support and resources to achieve growth targets.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.