AI Infrastructure Engineer

The job

UbiOps is a platform that enables organizations to deploy and run AI and other workloads on any infrastructure. Our software runs in a wide range of environments, from on-premise hardware to public clouds and everything in between. We work with governments, enterprises, and other critical organizations. We are a growing scale-up with a young and ambitious team based in The Hague. We work in a fast-paced environment where ideas move quickly and engineers have a lot of ownership. People who join us typically enjoy building things, taking initiative, working in a team and independently.

You will join us at UbiOps as an AI Infrastructure Engineer and will be responsible for installing, configuring, upgrading and supporting the growing number of UbiOps installations and the services and infrastructure it uses. Ranging from our own and partner hosted cloud installations to private customer installations in the cloud and on-premise. Furthermore, you will support our customers in deploying their AI solutions on the UbiOps platform.

Using the experience you will gain of the installation process of UbiOps, you will be able to actively contribute to automating the installation processes. You like to interact with our customers, communicate clearly and deliver work of the highest quality.

Although formally part of our Customer Success and Operations Team, you will also frequently work for and with our Development and Engineering Team.

Your tasks & responsibilities

In this role you will work on both the technical infrastructure of the UbiOps platform and its deployment in customer environments. Our customers often run critical systems, sometimes in restricted or air-gapped environments, so reliability and security are essential.

Typical responsibilities include:

• Installing and configuring the UbiOps platform in different environments, including secure or air-gapped infrastructure
• Working with customers and internal teams to prepare deployments, clarify prerequisites, and coordinate timelines
• Updating platform components to meet customer security or infrastructure requirements
• Contributing to the UbiOps codebase to support integrations with customer infrastructure, such as databases or other services
• Collaborating with the engineering team to continuously improve reliability, automation, and deployment workflows

This role suits engineers who enjoy combining infrastructure work, software development, and direct problem solving with customers.

Your profile

• Education in Computer Science/Artificial Intelligence/Information Technology or equivalent working experience
• 3+ year working experience in Cloud and/or on premises environments
• Strong communication and team-player mindset
• Professional proficiency in English (Dutch proficiency is a plus)
• A curious, resourceful and a quick learner. You enjoy experimenting and won’t give up easily!
• The ability to independently install, configure and troubleshoot complex infrastructure environments
• Experience with a majority of the following technologies and willing to learn the others:

• Infrastructure management in the cloud and on premises
• Kubernetes cluster management (preferably with RKE2)
• Linux (Debian/Ubuntu) system management
• Networking and load balancing
• Infrastructure as code technologies such as Ansible and Helm
• An intermediate level of Python and bash scripting
• Cloud services in Google Cloud and AWS
• Virtualization (plain QEMU/KVM or Proxmox)
• Other technologies in our stack are Redis, Postgres, Ceph, Loki, VPNs and more

NOTE: For this position, we will only consider candidates who are currently residing and/or working in the Netherlands.

What we offer

• Being part of an international, smart team in a fast-growing scale-up
• Plenty of room for self-development and learning new skills and technologies
• The hardware and software you need to do your job well
• A strong office culture with good coffee, healthy lunches, and snacks
• An excellent office location in The Hague, next to Laan van NOI train station
• Regular team activities, trips and drinks
• A competitive salary, including a performance based bonus and generous cost compensation
• Stock appreciation rights
• A pension plan
• Business NS Card

About us

UbiOps helps vital organizations to run, manage and scale their private AI in a sovereign and secure manner, on any infrastructure.

We believe that every organization should be able to seamlessly run their Private AI on their own terms. Sovereign and secure. Whether that is on local, hybrid cloud or multi-cloud infrastructure. The UbiOps software platform allows AI teams to run, manage and scale production-grade AI code, on any cloud or on-premise hardware, without the usual engineering complexity.

UbiOps has a growing customer base consisting of international public sector, healthcare and critical infrastructure organizations. Amongst them are Netherlands Government ICT Services provider (SSC-ICT), Netherlands Immigration and Naturalisation Service (IND), Netherlands Supreme Court, DICTU, ASN Bank, Bayer Crop Science, ASSET Rail and more.