Senior Account Manager Netherlands

Drive and expand strategic partnerships with leading Dutch event organisers, helping millions of fans access the events they love.

Job description

At TicketSwap, our mission is simple: by bringing fans and experiences together on our marketplace, we help fans access more of the events they love while enabling organisers to drive long-term success and maximise their impact in the live events industry.

Today, more than 19 million fans across 42 countries use TicketSwap to safely buy and sell tickets. We partner with thousands of organisers, venues, sports clubs, and ticketing companies to make live events more accessible, fair, and secure.

To accelerate our growth in the Netherlands, we’re looking for a Senior Account Manager to drive and expand our strategic partnerships. In this role, you’ll own relationships with leading organizers in the Dutch live events industry and help them maximise the value of our platform.

If you thrive on building trusted partnerships and turning strategic opportunities into tangible growth, we’d love to hear from you

What You’ll Do

As Senior Account Manager, you’ll own and grow a portfolio of key partners across the Dutch live events ecosystem. Your focus is simple: help partners succeed while expanding our impact in the market.

You will:

• Own and nurture relationships with a portfolio of event organisers, venues, sports clubs, and ticketing companies in the Netherlands
• Manage the full partner lifecycle, from onboarding and activation to growth, optimisation, and renewal
• Identify opportunities to expand partnerships and increase engagement, retention, and revenue
• Lead contract renewals and strategic negotiations with existing partners
• Help partners implement and adopt TicketSwap products and services
• Use data and insights to improve partner performance and uncover growth opportunities
• Act as the partner’s voice internally, working closely with Product, Marketing, Data, and Platform Operations
• Share market insights and trends from the Dutch live events industry
• Represent TicketSwap at high profile events, conferences, and partner meetings across the Netherlands
• Contribute to the continued growth of the Partnerships team by sharing insights, best practices, and strategic guidance

Job requirements

About You

You’re a commercially driven relationship builder who thrives on creating value for partners and delivering tangible business results. You combine strategic thinking with a hands-on approach and know how to turn partnerships into long-term growth opportunities.

We’d love to hear from you if you:

• Bring 5+ years of experience in Account Management, Partnerships, or Sales, ideally in a fast-paced or digital environment
• Have a strong understanding of the Dutch live events ecosystem (experience in ticketing or events is a strong plus)
• Have strong commercial instincts and confidence with negotiating, structuring, and renewing partnerships that drive mutual growth
• Build trusted relationships with partners and stakeholders at different levels
• Use data and insights to identify opportunities, optimize performance, and strengthen partnerships
• Take ownership of your portfolio and proactively identify growth opportunities, both within existing partnerships and by developing new ones independently
• Are fluent in Dutch and English, both written and spoken

Why You’ll Love It Here

• At TicketSwap, you’ll join a passionate, international team working to make live events more accessible and fair for fans everywhere.
• Work with some of the most influential organisers, venues, and sports clubs in the Netherlands, building partnerships that shape the live events landscape
• Drive partnerships that reach and impact millions of fans, helping make ticket reselling fair, safe, and accessible
• Contribute to a fast-growing global marketplace
• Collaborate with talented teams across Product, Marketing, Data, and Operations to unlock new opportunities and deliver real partner value
• Take real ownership of your partnerships, with the autonomy to grow accounts and deliver measurable impact

Practical Details

• Travel: Regular travel within the Netherlands for partner meetings and events
• Eligibility: You must be based in the Netherlands and have the right to work here. Relocation is not provided.