(Senior) Manager Platforms & Prototypes (frog)

Over de rol

Are you passionate about unlocking the value of customer data and shaping AI-powered experiences? Do you want to help organizations prepare and thrive in a future where eco and digital rule together? So do we! We’d love to have you in our pond at frog.

We are frog, part of Capgemini Invent, and we are the reinvention and experience partner for the eco-digital era. We’re in it for the long run. Together with our clients, we shape the future by making customer data and technology tangible, impactful, and human.

If you join our team, you become part of the Platforms & Prototypes Team. This is a team we are scaling up with a great pool of talents. So if you want to become part of a group of builders, shapers and do’ers this is the place for you. Our team will consist out of a mix of seniority and specialisms: strategists, designers, CX-tech experts, data scientists and vibe-coders.

What you do

As a Manager in the Platforms & Prototypes team you own delivery and value realisation for our MarTech and CX-Tech engagements. You orchestrate multidisciplinary squads, lead delivery of projects and act as the trusted advisor who bridges C-suite ambition, customer value and composable technology.

• Lead discovery through scale-up: futurecasting CX, frame business cases, design capability roadmaps and advise on CX/MarTech/AI platforms like Adobe, Salesforce or Google.
• Co-create and launch new data-driven digital propositions: from loyalty schemes to D2C subscriptions. Validating hypotheses through rapid MVPs and in-market experiments.
• Drive Gen-AI adoption: prioritise use-cases, govern data ethics & GDPR, and embed real-time decisioning into marketing, sales and service journeys.
• Manage commercials: shape pursuits, scope contracts and protect margin while delivering measurable customer and business impact.
• Mentor consultants and senior consultants; cultivate a learning culture centred on experimentation, inclusivity and innovation in the eco-digital era.

Project examples

• Re-think personalization powered by a state-of-the-art MarTech stack for a Dutch retail brand.
• Designing a Gen-AI-native operating model for a global B2B manufacturer’s marketing organisation.
• Designing, implementing and scaling a multi-cloud MarTech stack that supports pan-EU customer journeys in financial services.

How to succeed

You bring a clear point of view on customer data and digital strategy, with the ability to navigate complex client environments. You’re equally comfortable shaping a concept, structuring an AI-powered strategy, or facilitating a workshop. Our ideal candidate has:

• 6-10+ years of experience in leading projects and programmes on CX, MarTech, loyalty, data strategy, AI/GenAI, or digital transformation
• A Master’s degree in Business, Marketing, Innovation, Artificial Intelligence or similar
• Experience in working with Martech or CXtech stacks like Adobe, Salesforce or Google.
• Previous consulting or digital agency experience is a strong plus
• Experience in managing project workstreams, structuring analysis, and owning client deliverables
• Proficiency in Design Thinking, Agile, or similar strategic methodologies
• Strong communication skills and stakeholder management capability
• A passion for coaching others, guiding junior colleagues in delivery
• Adaptability and eagerness to learn
• A professional attitude towards clients
• An excellent command of the English language, other languages are a plus
• The flexibility to travel in and outside the Netherlands
• A plus is experience in customer journey mapping and optimization, design thinking, user research, marketing activation and/or project management.

What we offer

We support you the best way we can with all aspects regarding your well-being throughout the changing stages of your life and career. At frog, we offer:

• A permanent contract from day one with a competitive salary.
• A mobility allowance, with the flexibility to choose a lease car, NS Business Card, or reimbursement of travel expenses.
• Get the future you want. You’ll have the freedom to explore, shape your own career, and follow training programs that align with your ambitions and growth path.
• 26 vacation days. Need more time off? You can buy extra days.
• A fully employer-funded pension with the option to make additional contributions.
• Work flexibly across the Netherlands with our connectivity allowance.
• Remote work is an option! While you're always welcome at the office, we also support setting up a comfortable home workspace.
• Opportunities to work abroad in the long run, thanks to Capgemini Invent’s global presence.
• A high-performance laptop and a SIM card, both for work and personal use.
• A lease car, NS Business Card, or mobility budget, it’s your choice!

About us

Frog is a leading global creative consultancy, part of Capgemini Invent. We challenge the status quo to craft and build transformative human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet.