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We operate around 1,700 restaurants and pubs all over the UK and work hard each day to offer our customers a great choice of quality food and drink, fast and friendly service and excellent value for money. Our success is based on innovation, listening to customer feedback and ensuring our passionate staff are the best trained in the industry.
We've stayed at the industry's cutting edge by constantly innovating, ensuring that our business is always driven by new ideas. We've developed household names like All Bar One, Toby Carvery and Vintage Inns, and all our brands pride themselves on listening to their customers. In fact, we gather around 700,000 pieces of guest feedback every year, which provide priceless insights for improving our service.
Around 44,000 staff help us set the benchmark for the industry, so whichever of our 1,700 restaurants and pubs you visit, you’ll find a warm welcome, great service, outstanding quality and excellent value. We achieve this through award-winning training for all our staff, world-class supply chain management, innovative menu development, rigorous food safety practices and by taking our responsibility as a seller of alcohol seriously.
We want our brands to be the first choice for anyone looking to go out for a relaxed, casual meal or drink, whatever the occasion. We now have around 1,700 restaurants and pubs in the UK and Germany, trading under a wide range of brands and formats. On average these businesses have average net sales of almost £23,000 a week and make over £180,000 operating profit a year, some of the highest levels in the industry. Food sales have increased by almost 60% per pub over the last five years and around three-quarters of our sales are now generated from the guests who eat out in our restaurants and pubs.
Our strategy is clear. We want to ensure customers keep coming back by keeping our brands fresh and building on their reputation for quality, choice, service and value. We want to use the strength of our brands to develop more sites, trading with recognisable and popular offers. With more sites and more customers, we can make the most of our scale in purchasing, marketing and more, and achieve even better returns on investment. And we want to make sure we've got the right people in place, with the right training and motivation to ensure our customers always get excellent service.
The Company must also continue to be financially sound and we have reduced our debt significantly in recent years. Our remaining debt is guaranteed at very favourable terms against our high-quality and cash-generative restaurant and pub businesses, most of which are freehold. However, we intend to be flexible about our property ownership to ensure we make the most of opportunities as they arise.
We believe the strength of our brands, the quality of our property and the location of our restaurants and pubs, our great range of food and drink, and the friendly professionalism of our people mean that our business will thrive and successfully grow in the future.
The annual Job Crowd listing is based entirely on thousands of reviews written by graduates in the first three years of work at hundreds of UK graduate employers. Mitchells & Butlers has ranked 56th overall from 100 best companies graduates can work for and secured second place within the Retail sector.
The award is great recognition for the company and its corporate graduate programme. As part of the award, Mitchells & Butlers' graduates reviews are listed on the Job Crowds website for its graduate viewers to read and distributed to over 70,000+ students at 140 Universities - helping us to continue to attract the best future graduate talent to Mitchells & Butlers.
One graduate reviewer summarised their experience of Mitchells & Butlers: "This is a fantastic, passionate, sociable industry to be involved in. It's great to be part of a large company that has a real variety of what they can offer. Whilst there is a set structure for each graduate scheme, there is importance placed on what you personally want to get out of the scheme and your career goals."