Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

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IT Support Technician

Geplaatst 25 mrt. 2024
Werkervaring
1 tot 3 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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DESCRIPTION

This is a fast paced and exciting role, reporting to the Internal Systems Manager, and an excellent opportunity for an ambitious candidate who is looking to grow with our group.

The successful candidate will have some experience in delivering exceptional corporate systems support in a high profile organisation, preferably working in the technology or financial services sector.

Job Responsibilities:

  • Monitor internal systems that are distributed around the world to ensure system stability and acceptable performance based on internal IT service level agreements (SLAs)
  • Respond and process support tickets raised by employees.
  • Deploy new internal systems as directed.
  • Assist with security analysis and compliance management.
  • Ensuring that the corporate network runs smoothly and efficiently.
  • Provide Linux/Mac/Windows support to our growing user base in Bristol.
  • Provide support for our AWS infrastructure.
  • Travel to other offices to provide systems support as and when needed, currently Southampton and London.
  • The role may require international travel on occasion given Gresham maintains offices in the EU, USA and Australia.

REQUIREMENTS

  • Mac OSX administration at client/server level
  • Linux administration, specifically Ubuntu based distributions
  • Microsoft Active Directory administration
  • Networking and network service deployment (DNS,DHCP,SMB,etc)
  • VoIP telephony
  • Strong communication and customer service skills
  • Experience of using and/or supporting databases (SQL Server/Oracle/MySQL)
  • A logical and methodical approach to problem solving
  • Experience with backup software, e.g. Netvault.

Desirable Skills

  • Microsoft Hyper-V administration
  • Microsoft Windows 2012/2016 administration
  • Experience of Atlassian products, such as, Confluence, JIRA and Fisheye.
  • Basic understanding of AWS environments
  • Working knowledge of development software, i.e., Jenkins, Nexus, Sonar, Fortify and Git.
  • Experience of using and configuring Nagios
  • Deployment of business applications in the Cloud
  • Business continuity and disaster recovery planning and system design
  • Cisco Meraki installation and configuration.
  • Salesforce administration.

BENEFITS

What can we offer you?

  • Fantastic working environment in central Bristol
  • Opportunity to actively shape a rapidly growing global business
  • Encouragement and support to further develop your career
  • Health, wealth and happiness benefits that you would typically associate with a FinTech organisation
  • Free fruit and a fully stocked fridge!

Who Are We?

Gresham is a leading software and services company that specialises in providing real-time data integrity and control solutions. Listed on the main market of the London Stock Exchange (GHT.L) and headquartered in the City of London, its customers include some of the world's largest financial institutions, all of whom are served locally from offices located in Europe, North America and Asia Pacific.

Gresham's award-winning Clareti software platform has been designed to provide financial institutions with complete certainty in their data processing. Clareti is a highly flexible and fully scalable platform for ensuring the integrity of data across an enterprise. It is designed to address today's most challenging financial control, risk management, data governance and regulatory compliance problems. Learn more at www.greshamtech.com.

The company is unable to provide any employment sponsorship for any associated immigration visa application. All successful candidates will be required to evidence right to work in the UK before they commence employment with us.

Gresham is a leading software and services company that specialises in providing real-time data integrity and control solutions. Listed on the main market of the London Stock Exchange (GHT.L) and headquartered in the City of London, its customers include some of the world's largest financial institutions, all of whom are served locally from offices located in Europe, North America and Asia Pacific.

ICT
Bristol
200 medewerkers