Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Deze vacature is verlopen. Je kunt daarom niet meer liken of solliciteren.

Vergelijkbare vacatures bekijken

Customer services representative / planner

Geplaatst 25 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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OUR ORGANISATION

Eurotank Amsterdam B.V. (“ETA”) is part of the VTTI group, an independent provider of energy storage worldwide. Within the energy trading sector, VTTI is a critical link in a complex supply chain. Through our global network of terminals, we enable safe, fast, flexible and reliable product flows, helping our customers to achieve maximum value and to capitalise on opportunities.

THE OPPORTUNITY

ETA is a dynamic player in Northern Europe’s terminal infrastructure, with 210 tanks, 11 jetties and over 1.3 million m3 of product storage capacity. We specialise in complex blending, and serve the gasoline needs of diverse global markets.

With sophisticated terminal capabilities, our Customer Service department fulfils a unique advisory role in meeting the needs of our customers. The Customer Service Manager leads a team of customer service representatives/planners and two customs declarants. The department maintains constant and close contact with the customer in the preparatory (planning), execution (order) and settlement (admin) phase of the process. And because our customers operate 24x7x365, so do we: they can rely on ETA’s support day and night, all year.

THE ROLE: MAIN AREAS OF RESPONSIBILITY

As a member of the team, you’ll play a key role in creating and processing orders. This requires skilled liaison to align the needs of the customer with the planning of the terminal’s resources, so we can meet those requirements on-time, safely and accurately.

YOU WILL:

  • Be a first contact point for customers
  • Anticipate and monitor the efficiency of the operational process
  • Focus on accurate administration, controlling finished orders and stocks
  • Address any customer issues and internal delivery information
  • Flag up commercial developments.

ESSENTIAL SKILLS

  • A service-oriented, can-do attitude to make things happen
  • Great communication
  • Solution-driven, creative thinking
  • Obsessive about detail
  • Commercial awareness.

At VTTI we are proud to work in the VTTI Way, which is about the power of the individual but also the strength of the team. It is made up of five core qualities: we are dynamic strategists, risk savvy, productive people, collective leaders and creative owners. If you recognise yourself in these characteristics, apply now with your CV and a short description of what drives you

VTTI operates a network of bulk logistics assets around the world. We do so in a manner that is safe, environmentally sound and commercially advantageous for our customers and shareholders.We comply with all local legislation but are also committed to meet the highest international standards of our industry. The Company’s growth will be achieved on three fronts: expanding existing assets,…


VTTI operates a network of bulk logistics assets around the world. We do so in a manner that is safe, environmentally sound and commercially advantageous for our customers and shareholders.We comply with all local legislation but are also committed to meet the highest international standards of our industry. The Company’s growth will be achieved on three fronts: expanding existing assets, acquiring new ones and developing greenfield opportunities. Although our terminals and locations vary considerably, our standards don’t. We operate to uniform standards of safety, integrity and professionalism wherever we do business. The evolution of VTTI VTTI is owned 50% by the Vitol Group, the international energy trading group, and 50% by MISC Berhad of Malaysia.

The VTTI network has grown rapidly, both by acquisition and expansion, as we seek to give our customers the best possible competitive advantage. Flexibility Ethos At VTTI, we are much more than providers of passive assets such as tanks, pipes and storage. Rather, we play an active role in helping our customers to maximise the value of their cargoes. Our customers identify imbalances in the worldwide supply of fuels, and focus on realising opportunities that will achieve the best price. In turn, this places real demands on their own supply chain, and they look to VTTI to help them create the precise specifications needed, in the right quantities, at the right time and in the right place. This demands capacity, certainly, and complete professionalism along the key trading routes of the world. But it also requires people with commercial skills, initiative and an entrepreneurial psyche that matches our clients’ own.

Engineering
Rotterdam
1.000 medewerkers

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