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Business Change Analyst

Geplaatst 23 mrt. 2024
Werkervaring
0 tot 2 jaar
Full-time / part-time
Full-time
Functie
Soort opleiding
Taalvereiste
Engels (Vloeiend)

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About the Team

Business Change is becoming increasingly important within Softcat. As the business continues to grow it is important we ensure that the way we operate changes in scale with it. The Business Change function is responsible for the identification, escalation, management and resolution of business challenges whilst understanding wider transformational changes and the impact these may have.

Your Role

As Business Change analyst you will be working in our growing IT Business Improvement and Risk Team supporting a number of business-critical IT transformation projects as well as our business as usual activities.

In this varied role you will be supporting the Business Change Manager working on initiatives across both Sales and Operational areas of the business. You will be required to complete small scale process improvement initiatives and documentation. The role will, in the main, focus around process and people changes that do not need/will reduce the need for system change requests however support to larger transformation projects will also be required.

What you'll be doing

  • Support the collation and prioritisation of Continuous Improvement initiatives
  • Support internal transformational IT projects
  • Report progress and challenges to the Business Change Manager
  • Champion Continuous Improvement throughout the organisation
  • Document Processes as required
  • Complete improvement initiatives in line with the A3 approach

What we need from you

  • Demonstrable experience in performing a similar role
  • Six Sigma Green Belt (optional)
  • Excellent stakeholder management
  • Ability to manage own workloads
  • Excellent verbal and written communication skills
  • Analytical mindset with a keen eye for detail

Softcat is an IT infrastructure provider, delivering software licensing, hardware, security, managed services, cloud services and related IT services to customers in the UK.

ICT
London
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