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About the Team
The technical teams’ responsibility is to ensure that the chosen asset management tool can be comfortably deployed, managed and maintained throughout the duration of the service, whilst also providing consultancy-based services to implement the asset management tools where required. The levels of support service provided range between first, second and third line-based support.
About the Role
The Technical Engineer role, will be responsible for implementing, installing and upgrading existing and new asset management tools, which will be split between being an on-site and remote resource. The role will be predominately office based and whereby if in some cases no consultancy is scheduled, responsibilities will be to assist the Technical Analysts with any existing and new support queries.
What you'll be doing
What we need from you
Softcat is an IT infrastructure provider, delivering software licensing, hardware, security, managed services, cloud services and related IT services to customers in the UK.
Resources:
Change language to: English
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