Scrum master Mortgage Fulfillment

This is what we offer you

• Gross monthly salary between EUR 4,516 and EUR 6,449 (scale 09) for a 36 hour week
• Thirteenth month's salary and 8% holiday allowance
• 10% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution

Do you want to make the difference in our Tribe Housing? You’ll make sure the squads will ‘Care & Dare’ for each other, while delivering business value. Welcome to the exciting Area Lending Service and Administration within Tribe Housing.

As a scrum master, you will be the driving force for the teams to lift our Way Of Working to a higher level. With the goals to deliver maximum business value with high quality, faster and with more fun.

You and your job
Fostering collaboration, driving continuous improvement, and facilitating operational excellence is your primary mission as a scrum master leading at least two squads within the cluster.

Practical Examples

• Cultivate Excellence: Foster a culture of high engagement, enabling your squad to implement intricate initiatives with precision.
• Engage in Rituals: Organize, participate, and contribute to area and tribe rituals, ensuring alignment and progress.
• Drive Personal Development: Mentor individual squad members and fellow scrum masters in their personal development and Agile maturity.

Facts & Figures

• Broad network of 40+ scrum masters in the Tribe to collaborate with
• 43,822 Rabobank colleagues around the world

Top 3 responsibilities

• Teaching and applying Agile practices
• Coaching squads into becoming High Performing Teams
• Collaborating with Scrum Masters, Product Owners and Tech Leads to drive changes

Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team. In the Area Lending, Service & Administration dozens of Rabobank co-workers work together to make the best experiences possible for our mortgage customers. Together with our mid-office service co-workers we focus on optimizing, digitalizing, and automating the mid-office and back-office processes.

‘Working within the Cluster Fulfillment is dynamic, challenging and fun. We make a big impact on our customers and are important for the bank. Being able to help deliver business value is what drives me personally.’
Harro Krijgsman, Scrum master

The 100 people in Fulfilment play a crucial role in the proposition of Rabobank to have Excellent Customer Focus and being a Meaningful Cooperative by running the mid-office of the Mortgage Process as smooth as possible. Working together is the way we work; as 1 purposeful team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

• Educational Background: University-level education with a Bachelor's or Master's degree.
• Scrum Master Certification: Certified (PSM1/PSM2/PSPO or similar) Scrum Master with a minimum of 3-5 years of proven experience.
• Methodologies Expertise: Experience with practices such as Azure DevOps/Jira, Power BI, Agile, Scrum.
• Coaching Experience: Proven ability to coach and guide high-performance multicultural squads, intervening effectively in individual and group settings to enhance team maturity.
• Communication Skills: Excellent communication and mentoring skills, focusing on the scrum values of openness, honesty, and respect; mastery of English (Dutch is a plus).
• Team Dynamics: Passion for cross-functional teams, co-creation, processing group feedback, and engaging in inclusive decision-making.
• Proactive and Pragmatic: Always looking for opportunities for continuous improvement with a proactive and pragmatic approach