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Telesales Agent

  • Type Baan
  • Soort opleiding Bachelor
  • Locatie Brighton, Verenigd KoninkrijkBrightonGBBrighton and Hove
  • Geplaatst
  • Startdatum -
  • Deadline -
  • PART_TIMEKlantenserviceEducatie

Je vindt jouw perfecte baan of stage sneller met een profiel

Zie gelijk jouw vacature-matches en vind de baan of stage die perfect is voor jou.

Who You Are

  • Are you proactive, confident and a good salesperson?
  • Do you enjoy interacting with people both on the phone and in person?
  • Do you thrive in a target driven environment?
  • Are you an achiever who goes above and beyond, never settling for the statsus quo?

If so, this role could be the one for you.

We are currently seeking a friendly, self-motivated and outgoing individual to work in an international team in our Brighton team. This is a part-time role to start immediately with some level of flexibility regarding working times. Future full-time opportunities within the company are possible depending on performance.

Responsibilities

  • Calling enquiries (potential host families)
  • Re-qualifying our database of existing customers
  • Responding to client queries while advising our customers
  • Providing excellent customer service to new and existing customers on the phone

Key Learning Points & Development

  • You’ll listen to sample calls, practice with your colleagues, shadow our veterans, and learn how to manage your pipeline
  • We will help you excel in telesales and aftersales customer care
  • You will develop essential team skills and learn how to manage working in an international fast paced environment

 Requirements

  • Passionate about sales, customer service and marketing
  • Like looking at the world through a customer-focused lens
  • Outgoing & confident personality with friendly manner and good sense of humour
  • Consistently demonstrate a positive attitude in approaching challenging situations
  • Resilience and passion to reach your sales targets
  • Quick and eager learner
  • Flexible, energetic & flourishes in busy & varied work environment
  • Organized  with strong attention to detail

About Us

We are 46,500 staff, faculty and teachers, working in 500 offices and schools across 51 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education. 

Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology. We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities. Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.

 EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.

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