James Logan

Experienced and detail-oriented Technical Architect and Cybersecurity expert, with a strong background in software architecture, DevSecOps, and Agile project management. Proven expertise in designing and engineering scalable and resilient enterprise platforms utilized by millions of end users.

Experience

Senior Technical Architect - MOBF | December 2021 - August 2024

Planned and executed a 3-year strategic transformative blueprint for the full marketing technology stack including e-commerce engine, Content Management System (CMS), Customer Relationship Management (CRM), digital analytics, and personalization. Initiative increased revenue by 80% within one year of launch.

Spearheaded Custom Data Platform (CDP) platform, providing marketers with a unified view of customer data and journey orchestration, driving a 30% increase in sales within 60 days.

Interpreted complex, multifaceted technological constraints and issues into defined frameworks and targeted action plans for successful implementation.

Enhanced company-level architecture including platforms, APIs, egress/ingress services, data models, configuration processes, and audit protocols.

Senior Digital Platform Architect - Accenture | Jan 2020 - Dec 2021

Managed strategic marketing technology assessment for Canada's top retailer, HBC's TheBay.com. Initiative included gap analysis, strategic roadmap, and solution architecture across focus areas such as data, content management, and customer engagement. Recommendations poised to increase client revenue by 15% in 5 years based on added revenue streams.

Managed end-to-end technical and solution architecture for Lenovo's Adobe Experience Manager (AEM) based global website, saving client $500,000 in licensing fees by implementing strategic cost-saving initiatives that addressed long-standing problems and inefficiencies.

Provided project leadership in dynamic technology-driven environments with complex priorities.

Senior Technical Architect - XDime (Owner) | Dec 2017 - June 2019

Clients: NFCU, USCIS, T. Rowe Price, Bayview Asset Management

Managed geographically dispersed 15-person development team in transitioning client CMS platform to SaaS based content management system for public facing website and online forms platform.

Reviewed client application and infrastructure, business priorities, and success criteria to develop targeted transformation plans including cost analysis, automatic geographic scaling, data storage, CDN, ETL processes, integration with multiple microservices, APIs, and databases. Effort resulted in improved uptime stability by 30% and page speed increases of 40%-50%.

Developed Phase One award-winning SBIR proposal based on GraphQL Data Integration/Fusion in support of disparate digital logistics systems.

Defined optimized enterprise processes, development best practices, and tailored enterprise processes for development of national online forms. Success of initiative lead to full buy-in and commitment from client in transitioning all forms to a new system.

Successfully analyzed content management system software architecture for inefficiencies, recommending and designing automation workflows resulting in a 30% increase in system stability, performance, and uptime. Recommendations resulted in a 15% increased number of customer requests successfully processed compared to past quarters.

Delivered custom solution architecture for robust on-site search engine integration featuring geographic localization and automated translation services within two weeks of onboarding; exceeding client requirements and expectations.

Presented migration strategies to bridge development gaps between existing software architecture and transformative roadmap based on previous system analysis efforts.

Authored continuous integration (CI/CD) and software testing guidelines to expedite both application design and development efforts through customized automation frameworks.

Successfully delivered solutions to longstanding performance issue spanning multiple systems within two weeks of onboarding.

Technical Architect - Adobe Systems | July 2015 - June 2017

Spearheaded Adobe Federal's inaugural Quality Assurance practice, developing software quality standards, testing frameworks, processes, and reusable architecture. Outputs from this initiative were embedded in Adobe engineering projects as templates. Improving code quality and test productivity by 40% within its first year, saving clients aggregated costs of $1.2 million dollars total.

Managed 15+ Agile project teams, developing repeatable success through application of Agile methodologies, proactive leadership, and predictive risk analysis.

Actively collaborated with geographically dispersed project managers, business teams, developers, and stakeholders to successfully deliver custom enterprise solutions supporting hundreds of thousands of end-users.

Translated partner and client needs to requirements based on balanced architecture design patterns, business dynamics, and feasibility.

Education

Bachelor’s of Science in Liberal Arts - Excelsior | 2020

Specialized in Information Security

Skills

• Cloud: Amazon Web Services (AWS), Azure, Google Platform Cloud (GCP)
• Programming: Java, Python, Objective C, Go, Pearl
• Quality Assurance (QA): Selenium, BrowserStack, Junit, JMeter, LoadRunner
• Operating Systems (OS): Linux, Unix, Windows, macOS, OSX, iOS, Android
• Databases: MSSQL, MySQL, NoSQL, PostgreSQL, MongoDB, DynamoDB, Oracle, MS SQL
• CI/CD: Ansible, Jenkins, Artifactory, GitHub, GitLab
• UI/UX: Prototyping, Wire-framing, Figma
• Containerization: Kubernetes, Docker, Terraform
• Scripting: Shell, Bash, PowerShell
• Project Management: Microsoft Project, Microsoft Office, Microsoft SharePoint, Microsoft Visio, Jira, Confluence
• Security: IPS/IDS, Encryption, NIST, SIEM, FISMA, Digital Forensics, Incident Response, Identity & Access Management
• Virtualization: VMWare, ESXi, Virt, KVM, QEMU, Hyper-V

Contact

Let's create something amazing together! Reach out to me at:

Email: jamesalogan@proton.me

Phone: 571-867-1687

Thanks for stopping by my corner of the internet!