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Network Support Senior Analyst

  • Type Baan
  • Soort opleiding Bachelor
  • Locatie Verenigd Koninkrijk
  • Geplaatst
  • Startdatum -
  • Deadline -
  • FULL_TIMEAnalistManagement consulting

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Introduction:

Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

Join 

We are constantly seeking new ways to achieve high performance in our clients’ business operations! We provide

The Role

A highly mobile and skilled Network engineer required to perform 

Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services.

The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.

This role may either be based from a multi-client delivery centre or at client sites for extended period of times when required. 

What responsibilities will you have?

  • Provide second\third-line support to resolve complex problems.
  • Create, maintain and review operational and technical documentation
  • Prepare and implement firewall rules
  • Produce implementation scripts, test plans and comprehensive change plans for all network changes
  • Follow ITIL Framework for changes and incidentsEngage other technical teams to drive through network changes that require their support
  • Contribute to the support of client’s dedicated network infrastructure services

What skills & experience are we looking for? 

Professional accreditations are essential - at least CCNA Routing & Switching or equivalent.

Hands on experience in, implementing and supporting large corporate or data centre networks preferably in a multi-client, service provider environment, and have skills in at least three or more of the following:

  • LAN/WAN network equipment, protocols and communication standards (Cisqo & Juniper)
  • Knowledge of supporting Firewalls (one or more; )
  • VPN and Remote Access solutions
  • Cisco Nexus Technologies
  • Excellent written and verbal English communication skills
  • Understanding of networking protocols (EIGRP, BGP, OSPF and IP multicast.)
  • Familiarity with network monitoring and management tools (one or more; SolarWinds, HP Tools, Tufin)

As part of the UK Networks team, the successful candidate will be expected to:

  • Provide out of hours, on-call support.
  • Occasionally work unsociable hours (evening/night, weekends, bank holidays).
  • Work effectively with teams in other geographic areas.
  • Help direct and educate/build skills in less experienced staff.
  • Be flexible, mobile and willing to work off-site for short or extended periods of time to meet fluctuating project demand as and when opportunities arise.
  • Complete any other duties as assigned by an authorised supervisor

What’s in it for you?

All our Operations professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes 

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